4 Messages

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100 Points

Monday, December 22nd, 2025

No Status

Access to my profile

I have an IMDB page https://www.imdb.com/name/nm5239861/?ref_=nv_sr_1This

But I don't have access to this profile. I don't know how it could have happened, it seems like I'd added credits to this profile using another one. 
My guess I created 2 different profile long time ago and them messed up. 
I'd like to have full access to my profile, can you please help me to gain access?
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97 Messages

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2K Points

20 hours ago

If I'm not mistaken, to claim ownership of a page, you need an IMDBpro account so you can add images and other things.

If you believe that two IMDB pages have been created with your name and both show your credits, you can request a merge of the pages.

4 Messages

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100 Points

@DuraNext​ Thank you a lot!

Employee

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18.3K Messages

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321.6K Points

Hi @DennisTsoi​ -

Adding onto what DuraNext mentioned, you can find detailed instructions on how to merge name pages on this Help Guide.

Let us know if you encounter any issues!

4 Messages

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100 Points

Hey @Michelle,

Thank you for your feedback, I'll keep you updated how it goes.​ 

2K Messages

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57.7K Points

12 hours ago

Hi @DennisTsoi,

💡 It may be useful to know the difference between a name page and a user profile:

https://help.imdb.com/article/imdb/general-information/what-s-the-difference-between-an-imdb-page-and-user-profile/GHQEDYZ5DJ5Y8G5S#

Since there is no IMDb pages for another Dennis Tsoi, then you experience problems entering your profile page, not the name page.

✏ If you have previously registered a profile, here is the direct link to your profile:

https://www.imdb.com/profile/

✏ If you cannot sign in with IMDb, then contact the Customer Service:

https://help.imdb.com/contact

✏ If you want to claim your name page, here is the Help guide on how to:

Claim your page

4 Messages

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100 Points

Hi @MAthePA​,

Thank you, I really appreciate your comprehensive feedback