E

8 Messages

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142 Points

Sunday, November 24th, 2024 7:57 AM

Implemented

4

Add a link to the contribution status at the top of the “Contribution Confirmation” e-mail, more efficient for our productivity.

About 1 or 2 month ago, you changed the model of the e-mail we received in “Contribution Confirmation”. You put the clickable option “View the status of this contribution” completely at the bottom of the e-mail page, whereas before it was at the top of the page, so that in 1 click we could immediately see the result of acceptance of the proposal, which was very fast; for 100 e-mails, we could quickly check in less than a minute. Now, it takes longer because you have to scroll to the bottom of the page every time, which takes longer, and believe me, out of the 10,000 entries I make per year, I can see the reduction in my productivity in terms of the number of data entries. Multiply that for all the contributors around the world, it's huge just because of this decision. It would be VERY much appreciated to go back to the old model, which was very user-friendly and efficient. 

Employee

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22 Messages

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278 Points

2 months ago

Thanks @ericnm for highlighting this. The change occurred as a side-effect of underlying technology improvements. The team are looking into repositioning the link back at the top. I'll update here once we have a confirmed fix.

8 Messages

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142 Points

Thank you very much, it is EXTREMELY APPRECIATED :))  

Employee

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22 Messages

 • 

278 Points

2 months ago

@ericnm this is now fixed. You'll see a button at the top of the email labeled 'View Contribution Status'.