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100 Points

Monday, July 28th, 2025

Solved

adding a bio

So, I tried to add bio for smb from a film crew (not an actor) but it was declined (I do have an IMDb Pro account); the reason provided was "unable to verify". Does anyone know how to go about it from here?

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5 days ago

Hi ivaap- In order for our staff to further help, can you provide us with the 18-digit submission reference number for this declined contribution? Cheers!

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Hi Maya, Thanks for this! This is the submission confirmation # I received: #250707-031754-385000. Is that what you were looking for?

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@ivaap- You're welcome! Yes, thank you for posting it! Taking a look, I can see you submitted this bio to the wrong section which is why it was declined. If you are submitting a mini-bio to a person on their respective name page, on the contribution form you have to look for the section called 'Biographical Information' and then select 'Biography.' Once you have fill out the information on this correct section, you can submit it. For further references, you are welcome to review our Mini-Bios Help Guide: https://help.imdb.com/article/contribution/names-biographical-data/biographical-data-guidelines/GMT9T242VQADZUQM#bio

(edited)

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Oh thanks for this! Ok, I'll try again and hopefully, it works this time. Can I also ask how to submit a headshot; I had troubles at the time. Maybe, again, because I was in the wrong section.

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@ivaap- You're welcome! For profile images, only the name page owners can submit photos to their name pages including setting their profile image. For this an active IMDbPro membership is required and a claim on the IMDb name page to display photos. For more detailed information, I encourage you to review the following Help Guides: -IMDbPro memberships: https://help.imdb.com/article/imdbpro/your-account/how-can-i-join-imdbpro/GDBR9HJWYWLEQK7K?ref_=helpsect_pro_1_1# -How to add images to an IMDb name page: https://help.imdb.com/article/imdbpro/manage-your-imdb-page/manage-your-images/GYJLH267T2DMYJ53?ref_=helpsrall#addimage -How to Claim pages:https://help.imdb.com/article/imdbpro/manage-your-imdb-page/claim-your-page/GXWAJBBV8EVPF3PE?ref_=helpsrall#

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Thank you, much appreciated!!! This is very helpful indeed! There was just a lot of info and I got a bit lost...

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@ivaap- You're welcome!