M

2 Messages

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134 Points

Tuesday, April 1st, 2025 4:26 PM

Solved

After Approval: How long does it take for additional crew to appear on the cast site?

I got approval for 2 items but it's been a few days and I do not see the listing under the episodes cast, full cast or the actors site at all? #250329-193541-994000

Accepted Solution

Employee

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2.8K Messages

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30K Points

18 days ago

Hi marius_tice- Thank you for posting the submission reference! I've taken a look at it and can see that the credits are approved. However, our display logic requires at least one fully credited listing on the page before any will show - as there are no fully credited positions associated with the pages, nothing is visible. Once a fully credit position is added, all (uncredited) data will also appear. I hope this helps explain why the credits aren't visible. Thank you for your understanding. Cheers!

2 Messages

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134 Points

Could you clarify what you mean by "fully credited position"? If the name appears in the end credits of the episode, is that correct? I just had four additional crew credits approved (#250402-012443-549000), but the two mentioned are still not visible.

(edited)

Employee

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2.8K Messages

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30K Points

@marius_tice- Hi, "Fully credited position" yes, it means that the credits appear on the on-screen end credits and are not (uncredited). This second submission is for credits to different people. The first submission above is for two other different name pages that as mentioned above, their (uncredited) data will only appear once they have a credit where their names did appear on the on-screen end credits.

(edited)