5 Messages

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184 Points

Tuesday, September 30th, 2025

Solved

All Contributions With My Page Stalling – Please Advise

Hello, I believe my name page may be locked, because no contributions under my name are going through, even when submitted by production companies and colleagues directly involved in the projects. Updates consistently stall whenever my name is included. To avoid errors, I’ve ensured that credits are being submitted correctly and in line with IMDb guidelines. However, the problem persists regardless of who is submitting, which suggests the issue lies with the name page itself rather than with any individual account. If any inaccuracies were previously submitted, I take full responsibility and want to emphasize that this is my first issue of this kind. I am ready to provide documentation/photos for every credit to ensure accuracy going forward. Could you please confirm if my name page has been restricted, and if so, let me know what specific steps are required to have it unlocked or corrected? I am an active IMDbPro subscriber and want to make sure my verified credits are properly reflected. Any guidance you can provide on how to move forward would be greatly appreciated. Thank you for your time and help, OPW

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Accepted Solution

Employee

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18.1K Messages

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320K Points

3 days ago

Hi opwdubs- I've checked your account and can confirm there are no blocks in place. However, some of your recent filmography submissions could not be approved as they lacked the required supporting documentation. For all new filmography submissions, please include verifiable evidence from reliable sources that confirms your participation in each project. This documentation is a necessary requirement for our approval process. For information on how to provide evidence and what we are looking for, you can review our Help Guide: https://help.imdb.com/article/contribution/contribution-information/how-can-i-submit-additional-verification-for-a-credit-submission/GN93ME9NVXHVE36E?ref_=helpsrall# If you'd like to resubmit your recent entries with appropriate documentation, we'll be happy to review them.

5 Messages

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184 Points

ok thank you, all credits were deleted. I can post them again with photo evidences

5 Messages

 • 

184 Points

i have resubmitted with photo evidence

Employee

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18.1K Messages

 • 

320K Points

Thanks opwdubs. I can see that all these recent submission are currently pending and will be reviewed by our team shortly. Cheers!