niall_williamson's profile

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Saturday, November 23rd, 2024 8:08 PM

Solved

Can’t access Beta Contribution History on mobile browsers

Not sure if anyone else can but I can’t seem to access my Contribution History. 

If anyone can help I’d appreciate it.

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2 months ago

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@Col_Needham​ this is what shows up when I use it on mobile at least

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@niall_williamson It looks like the beta history is not compatible with your mobile device. Does it normally work okay on there? How does the regular history look on the same device? 

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@Col_Needham​ it normally works for me until recently on mobile 

i think it still works on desktop

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@niall_williamson​ What mobile device and browser(s) have you tried? 

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@Col_Needham​ iPhone 13 and Safari

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2 months ago

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@Peter_pbn​ Thanks. We will escalate this to the appropriate team.  We will also merge that section of the thread here as posting on a 3-year-old idea thread is not the best way to report a new problem. 

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2 months ago

This link below - Your Contribution History (Beta) - doesn't work for me right now, it's blank

https://contribute.imdb.com/contributions/history

Anyone else with this problem?

Note: This comment was created from a merged conversation originally titled Issue with beta contribution history on mobile browsers

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@plur62​ only when using mobile browsers, right? The page's content gets back when switching to desktop mode 😉

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@unrealmirakulix​ yes, doesn't work on mobile.

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The page works on my iPad (10th generation) iPadOS 17.6.1 with Safari.

It does not work on my iPhone 15 Plus iOS 18.1.1 with Safari or Chrome.


The tracking links from the old history page work. It looks as if it is just the new history page that is affected.

(edited)

Employee

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2 months ago

Hi all,

I can confirm that this issue has now been fixed for all users. However, if you experience any further problems accessing the Contribution History (beta), please let us know.

Cheers!