Can't upload an image to my homepage

I can't upload an image. After clicking on 'Image' and then '+ Add image', the Add Image pop up box does come up and I can successfully upload the image but there's nothing else that allows me to save it, to register it. The only option I've got is to cancel. Has anyone else had this problem and what can be done?

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Jon

Employee

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1.4K Messages

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13.7K Points

17 days ago

Hello @amanda_mcallister, To update your photos while logged in to your membership, please go to your IMDbPro page (https://pro.imdb.com/mypage), and go to the Images section. To add an image, click on the gray icon box that says "Add Image".

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amanda_mcallister

2 Messages

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80 Points

Hi Jon, Many thanks for getting back to me but sadly, this is what I've been doing and yet can't add the image. The Add Image box comes up, it allows me to upload the image and write a caption but it doesn't go any further. There's nothing in the box to tick or confirm that its to be added. All I have is the option to cancel. There appears to be something missing in the Add Image box where I upload the image. Any ideas what to do?

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17 days ago

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Maya

Employee

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3.5K Messages

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37.5K Points

Hi @amanda_mcallister- Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation (Ref Ticket #V1788549307). We'll reply once we receive further information. Cheers!

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16 days ago

0

amanda_mcallister

Can't upload an image to my homepage

Jon

amanda_mcallister

Maya

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