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malayali
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Wednesday, July 30th, 2025

Solved

Certificate contribution declined

#250728-154250-562000 Although the certificate number was provided during submission, the contribution was declined. #250728-204626-652000 Wanted to change unrated to rated U, but declined, although proof was submitted.

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2 months ago

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Maya

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2 months ago

Hi malayali- Thank you for posting the submission referencen numbers! For the first contribution, it was declined as our editros were unable to verify. If you have supporting evidence, I will suggest that is added and you are welcome to re-submit it. As per the second one, instead of submitting the deletion request, you can submit a correction and add the correct certificate and resubmit it for our editors to review as well. Cheers!

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malayali

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For the first one, I've resubmitted with a direct link to the certificate details. #250730-190021-143000 Regarding the second one, it says "Sorry, it's not possible to correct this item directly. You will have to delete it and add a new item instead.".

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2 months ago

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Maya

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@malayali- Thanks! Since it's pending, this will be reviewed but our editors shortly. In this case, you can send the deletion but also send the addition of the certificate.

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2 months ago

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malayali

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@Maya #250726-112734-210000 #250726-211113-007000 This is regarding the certificate of another film. Submitted twice along with the evidence, but was declined.

(edited)

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2 months ago

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Maya

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@malayali- Thank you for posting! Taking a look at the supporting evidence, this has been re-submitted on your behalf and approved. The changes will be live on the site shortly.

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2 months ago

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