contribution declined

Hi,

I’m struggling to get a missing credit approved on IMDb and was hoping someone here might have advice.

I worked on a production as dubbing recordist, but the credit was omitted from the IMDb page. Since I’m uncredited on-screen, I submitted proof directly from the production company confirming my contribution.

However, my submissions keep getting rejected for either “badly formatted” or “unable to verify”.

Reference numbers:

#260510-161512-263000

#260510-161634-683000

I’m not sure what IMDb is specifically looking for at this point, since the production has confirmed the credit directly.

Has anyone dealt with this before, or know the best way to escalate it to an actual moderator/reviewer?

Thanks!