S

2 Messages

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80 Points

Sunday, December 8th, 2024 6:16 PM

Solved

Contributions Declined

Regarding contributions declined, reasons given were "Unable to verify" and "Does not meet contribution guidelines". Please find submission reference numbers below:

#241125-230343-029000, #241127-024632-425000, and #241125-230832-224000, #241127-025347-012000

The following screenshots/screen captures were uploaded:

Any assistance is greatly apreciated.

Thank you for your attention to this matter.

Employee

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2K Messages

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20K Points

1 month ago

Hi @skysemi8,

Thank you for your problem report.

The reason for your credit additions being declined is because they're being submitted to the wrong department. We have verified the on-screen end credits and noted that the dancers are not credited as part of the cast, as seen in the main cast section of the end credits. Therefore, and as per our filmography policy and relevant guidelines, these credits must be added to the "Additional Crew" department. Kindly re-submit these credits for these titles to this section with the above evidence, and you should face no further issues in having these contributions approved.

I hope this helps!

2 Messages

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80 Points

Greetings @Ozzy 

Thank you for taking the time to review my problem report. The explanation you provided is appreciated.