2 Messages
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80 Points
Credit change rejected even with proof supplied numerous of time.
I've tried to amend a credit a couple of times now (#241107-123347-563000), and it's rejected, even though I've supplied a screenshot as proof (urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:c9d8ff9c-afe2-47d3-9b5d-cc7a3e5e76c1).
Can someone please take a look at this and fix.
Ozzy
Employee
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2K Messages
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20.1K Points
2 months ago
Hi @actc,
Thank you for your problem report.
I can confirm that the submission you have referenced above was declined as a duplicate, as it was submitted whilst an exact submission was pending processing. We encourage you to refrain from submitting the same item multiple times whilst they're processing. You can track the process of your contribution in your Contribution History.
Furthermore, I can see that you have since re-submitted the same item matching the evidence linked above. I have therefore approved your submission, and it should appear live on the site shortly. We recommend attaching this type of evidence with all future contributions in order to ensure your credits are approved.
I hope this helps!
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