E

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130 Points

Friday, May 2nd, 2025 6:07 PM

Solved

Credit denied

Hi, was this ever resolved for you? I'm having the same issue. I've currently submitted 5 times with emails, contracts, invoices, crib sheet and yet my credit is still being denied. Cheers, Els
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Employee

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1 month ago

Hello Els, Can you please help us posting the 18-digits submission reference number for the rejections? in order to take a look for you ! You can find the submission history in your Contribution History page: https://help.imdb.com/article/contribution/contribution-information/contribution-history/G2BYV38VYPXM5L4F?ref_=helpsrall#

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Thanks Fran, where should I post the reference? here?

Employee

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You can post the submission number here, so we can take a look at the rejection reason.

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Hi Fran, here you go urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:98ed8fde-278d-494c-a3f9-c927fd789ffc I do also have another email confirming that production had cast my voice for this particular credit, so please let me know if adding it would make any difference to what's already been submitted. Thanks again

Employee

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@Els- Hi, Thank you! However, can you post the 18-digit submission referece number? You can find in under your Contribution History or on the email confirmation you received when you made this contribution. Cheers!

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Hi Maya, Sorry it's 250501-122812-987000. Thanks again

Employee

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@Els- Thank you for posting! Taking a look, I can see that this is a voice uncredited credit. As per our guidelines, it's very difficult to verify uncredited voice involvement which is why we don't allow uncredited voice credits on the site. For reference, you can find more information about our current Voice credits and rules on our Help Guide. You can find this under "General voice rules": https://help.imdb.com/article/contribution/filmography-credits/cast-acting-credits-guidelines/GH3JZC74FVYKKFMD?ref_=helpsrall#voice

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Thanks for getting back to me Maya. So even if I have specific emails stating that Production has cast my voice, and I have invoices to back it up, I can't be credited with an 'uncredited VoiceOver'?

Employee

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@Els- Your welcome! Correct, since we don't list uncredited voice credits. As per our guidelines above mention, you "Must be credited in cast - They must have been credited in the cast section of the end titles" for this to be eligible.

(edited)

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130 Points

Thanks for clarifying, much appreciated!

Employee

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@Els- Your very welcome!