A

6 Messages

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122 Points

Monday, April 21st, 2025 2:50 PM

Solved

Credit repeatedly denied

Trying to add an acting credit and it has been repeatedly denied despite providing evidence. Please help! #250421-143916-491000

Employee

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3.5K Messages

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37.7K Points

2 months ago

Hi ak2187- Thank you for posting the submission reference number! I have taken a look and I can see that the credit request was to added to the parent series. As per our guidelines, credits on TV shows must be submitted as additions to the individual episodes of the show, rather than to the main parent listing for the series. For further detail information and instructions on how to add episodic credits whether you worked on a single episode or multiple, you are welcome to review our following Help Guide: https://help.imdb.com/article/contribution/filmography-credits/how-do-i-add-an-episodic-credit/GRRHUZAQPQV4T2F9?ref_=helpsrall# You are welcome to make these corrections and re-submit it. Cheers!

6 Messages

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122 Points

Hi Maya! Thanks for your help. There are not episodes listed. This credit applies to all episodes of this series. It is a limited series, single season. Please let me know how to proceed. Thanks!

Employee

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3.5K Messages

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37.7K Points

@ak2187- Your welcome! If there are missing episodes, you are welcome to submit them through the online update form. Once you do, you will be able to add the respective filmography to the respective episode or episodes you are credited in. Further instrusction on how to add episodes to a TV series can be found here: https://help.imdb.com/article/contribution/titles/how-can-i-add-a-new-episode-to-a-tv-series/GVH6L8SY9AZZ5DZ6?ref_=helpart_nav_2#

6 Messages

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122 Points

There are also many other credits of cast members that are only involved in one episode but do not have an episode assigned to their role.

6 Messages

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122 Points

I understand. I'm not sure I wish to disclose episode information as it may not be appropriate at the time.

Employee

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3.5K Messages

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37.7K Points

@ak2187- That's ok, you are still welcome to add them when this information becomes available.

6 Messages

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122 Points

The information is available to me. I am not at liberty to add it. I have been authorized to add the cast change.

Employee

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3.5K Messages

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37.7K Points

@ak2187- Thanks, however, as mentioned above credits must be added to the corresponding episodes.

6 Messages

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122 Points

Ok thank you for your help!

Employee

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3.5K Messages

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37.7K Points

@ak2187- Your welcome!