Credit update does not appear on my profile

Hi there, I very recently added / updated some information on my profile, including a film credit in a film that gets released tomorrow. All the information has been updated and now appears on my profile, except for the film credit. Does that mean there is a problem? Is there a way this can get sorted out? Thank you!

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Ozzy

Employee

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1.6K Messages

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16.5K Points

3 months ago

Hi @mmateu,

Please can you provide us with your 18-digit submission reference for this credit contribution so we can look into this for you? You can find this in your Contribution History.

Thanks!

3

0

M

mmateu

3 Messages

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90 Points

@Ozzy Hi, the number is 240612-231618-297000. I checked now and it says 'declined', I wonder why. Thanks.

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3 months ago

0

Ozzy

Employee

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1.6K Messages

•

16.5K Points

Hi @mmateu,

This contribution was declined as a duplicate as this credit is already live on your IMDb page. You can see the credit by visiting the All Credits sub-page when clicking the All Topics button on the page, or by selecting the department the credit belongs in on your main IMDb page.

I hope this helps!

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3 months ago

0

M

mmateu

3 Messages

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90 Points

Got it, thanks Ozzy!

M.

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3 months ago

0

mmateu

Credit update does not appear on my profile

Ozzy

mmateu

Ozzy

mmateu

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