declined credit

Hello, I have been trying to submit a credit for a movie released this year, and have provided photo evidence of the call sheet as well as a link to a folder of pay stubs and other evidence, but the credit is still being declined saying "unable to verify". Please help!

#250103-015029-888000

evidence ref: urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:1c6b5afa-04da-46b2-be08-8b9617bbc981

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Fran

Employee

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2.7K Messages

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27.3K Points

14 days ago

Hello cburke,

The rejection is due to lack of evidence. You can re submit and upload evidence for us to take a look for you, you can find what we consider as good evidence for "uncredited" credits in our Help Articles.

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C

cburke

4 Messages

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100 Points

@Fran As I stated above, I have submitted evidence. I submitted a call sheet as an upload, as well as included a link to multiple pieces of evidence in my original explanation.

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14 days ago

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Fran

Employee

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2.7K Messages

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27.3K Points

The submission only included a comment, however no attachments for us to take a look at! You can re submit with proper evidence.

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14 days ago

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C

cburke

4 Messages

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100 Points

@Fran Okay, I did re-submit after I uploaded evidence, but I have just done so again. Am I missing something? I upload the evidence and then post the following link into the comments, yes?

urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:34add60b-d54f-4400-9d07-04cc69c66316

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13 days ago

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Maya

Employee

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1.9K Messages

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@cburke Hi-

Yes, you can upload the evidence and post the comment with this linf after before re-submitting.

Cheers!

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13 days ago

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C

cburke

4 Messages

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100 Points

@Maya @Fran

Hello, I did what you said and my submission was still declined.

#250104-193141-753000

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11 days ago

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Maya

Employee

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1.9K Messages

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20.7K Points

@cburke Hi-

Taking a look at it and the supportign evidence provided, I have re-submitted it your behalf and approved. The changes will be live on the site shortly.

Cheers!

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11 days ago

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cburke

declined credit

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