2 Messages
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80 Points
declined submission with on screen credit
I have submitted multiple times for my credits on 8 episodes of an Amazon show I worked on for nearly a year.
I have been rejected every time despite having provided a screen shot for my on screen credit and a snip from the procuction credits lists. The reason listed for the rejection is that you were unable to verify the information. I have an on screen credit that is still streaming for all 8 episodes in S2, so please can you tell me why you cannot see my name on the credits for all 8 episodes and give me my credit on IMDB.
the submission ref is: contribution/250211-175519-341000/?ref_=ra_his_wa
Ozzy
Employee
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2.2K Messages
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22.4K Points
2 months ago
Hi @anndawson_98276,
Thank you for your problem report.
We apologize for the inconvenience you'd experienced adding these credits. I can see that these credits have now successfully been added to your IMDb page by another contributor.
For additional context, it looks as though there was an issue with the evidence you had provided with your recent submission. Specifically, the link you would've copied from our secure file upload tool was not separated from the text with a "space", therefore preventing a secure link from being created for our processing team to review the evidence.
I hope this helps!
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