109 Messages

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1.4K Points

Monday, June 9th, 2025

Solved

Deleted Verified Titles Again for the Same Artist

Hi, Again, after deleting 4 titles for an artist 2 weeks ago, and your team helped restore them, 2 more titles were deleted today. After the 4 titles were restored, the ratings were all gone for those titles and the pictures and any other information that was added, and the ratings went back to zero as if the titles never existed in your system, despite them being added a year ago with more than 1000-2000 ratings added to them. Can you fix this issue for this artist and add a safety measure not allowing titles verified and approved by your team to be deleted randomly and weekly like this? How is that even possible for verified titles with thousands of ratings to be deleted? Now we will have to keep restoring titles for this artist every week with ratings going back to zero, and it will keep happening again and again unless your team takes action and restores the 6 titles fully with their ratings and stops this. It's very exhausting to have to deal with this again and again every week and every month, don't you think? Please take measures to protect the validity of the data we work so hard to prepare, submit and verify. Thank you. I have the reference numbers for those titles.

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Employee

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2 months ago

Hi BeryllL- Thank you for reporting! Can you post the reference numbers for these titles so that our staff can review them? Cheers!

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Hi Maya, Thank you for replying. Here are the reference numbers for the 4 titles that were restored by your team about 2 weeks ago with ratings going back to zero and people rating them again like they never had ratings after being restored: 1. 240620-042349-453000 2. 241027-005851-452000 3. 241214-065554-716000 4. 240831-222657-248000 Here is the reference number1 for the 1 title that was deleted yesterday: 1. 240419-225504-073000 For this one, it says it was declined due to another title that was declined or deleted, but it was not, we have screenshots that the title with the ratings for the title and the images. Someone changed the name as I mentioned in my previous post and then asked for the deletion. The second one, we have the screenshot of the title and the link, despite the fact we submitted the title ourselves, we can't find the reference number for it in our contributor zone. How can I share the screenshot as a reply?

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109 Messages

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1.4K Points

The second title, we found it with the title name changed to numbers as we found the images added, and the plot contribution number added. How can I send the full information to your team for this to be handled? We have screenshots, the title link and all information.

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Employee

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46K Points

@BeryllL- Thank you for posting! I can see that these were the same titles that had been reported on this other post and were reinstated: https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/several-titles-deleted-for-an-artist/683ca0fa13f03f4b7ed1b25c As per this submission, 240419-225504-073000, the title has been reinstated and the changes will be live on the site shortly.

109 Messages

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1.4K Points

Thank you for replying Maya, yes, these were the titles that were restored by your team in the other post I made about 2 weeks ago. The issue with them was the ratings went back to zero from having at least 1000 and more ratings added to them and we have to rate them again and add them again to our watchlist. Will this be resolved and the original ratings added back to those titles? Thank you for reinstating the title that was deleted yesterday. For the second title that we're trying to find the reference number for, what should we submit to get it to be reinstated? We have evidence it existed and we're actively looking for the reference number in the meantime.

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Employee

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46K Points

@BeryllL- You're welcome! As per the ratings please note the following, if unusual voting activity is detected, a different weighting calculation may be applied in order to preserve the reliability of our system. For more information on our abuse detection methods, or details about IMDb ratings and weighted averages, please refer to our Ratings FAQs: https://help.imdb.com/article/imdb/track-movies-tv/ratings-faq/G67Y87TFYYP6TWAV# For that second title, we will need the submission reference number in order to review it and further verify.

109 Messages

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1.4K Points

Hi Maya, The titles were deleted, then all the ratings were gone, it went back to zero, meaning the number of accounts that rated the title were zero again like the title was never rated before. This has nothing to do with abuse or the ratings weight. Also, the title that was restored just now was moved to "upcoming", when it was released in 2023, and again, the ratings are zero. How's that possible? How's it possible to delete titles approved and rated already by the thousands?

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Also, will this be further prevented for this artist and safeguards be put in place to prevent abuse against the data we verify and submit to IMDb for this artist to not be deleted, or will we have to message each other every week to retrieve a title or titles that were deleted with the ratings gone for those titles too?

Employee

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46K Points

@BeryllL- Unfortunately, we cannot restore the ratings for these titles. In the meantime, we have escalated the situation for further investigation and review to help prevent future removal of these valid titles.

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Hi Maya, Thank you for updating me. I hope the prevention will be extended not only to the titles that were deleted but to all titles for this artist and other artists as well. Someone who is not an IMDb employee like yourself should not have the ability to delete any title at any time, unless the person or entity that added the title deletes it themselves, other random users on the site should be stopped from doing so immediately, otherwise, the validity of people's ratings, reviews and opinions that were reflected for valid titles added will be discarded simply by the click of a button by a random user for sabotage and data manipulation.

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Another title deleted in the last hour! Here's the reference number: 241223-010737-004000 How are you going to stop this? Unless you revoke the delete option from all users or lock the artist account and prevent further deletions, this will keep happening! It's getting ridiculous how easily the data is being manipulated here on your site! Anyone can do anything at any time, and delete any title they don't like even if it is validated with thousands of ratings to it! How?

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1.4K Points

When we went back to contributions, it said next to the deleted title's name { {SUSPENDED} } in brackets like this, what does this mean? How can this be stopped immediately? We need a real solution to put a stop to this!!!! How can ANYONE delete several verified titles like this in less than 3 weeks? 7 titles have been deleted, with all of their data gone, and ratings going back to zero!

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Employee

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4.3K Messages

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46K Points

@BeryllL- Thank you for the feedback! As per the title, this title is live on the site: https://www.imdb.com/title/tt35110225/. If you are seeing a "suspended" status on this older submission it is likely because it is historical data. However, we are checking with the appropriate team to confirm if that is the correct behavior within the contribution form. As we mentioned above, we have escalated this situation for further investigation and review to help prevent future removal of these valid titles.

109 Messages

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1.4K Points

Hi Maya, Thank you so much for your efforts, I appreciate it and my comments are directed towards people who have the control and ability to make those changes. I do see the title live, but again, the ratings are gone and all the data related to the title are gone as well. I hope this is prevented not only for this artist but for all artists. You can have an open platform for contributions from people, but add the rules and safeguards to protect it against data manipulation, alteration, deletion and falsification.

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109 Messages

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1.4K Points

Hi Maya, They deleted another title by merging it with one of the restored titles, despite them being 2 different titles with 2 different videos for the same campaign, they were able to merge them since they couldn't delete the title anymore, here's the reference number for the title that was merged with another: 241214-065554-716000 Here's the reference number for the title that was used for the merger, they will do this with the rest of the titles, again, deleting them indirectly, since they can't delete them directly now: 241223-005549-999000 The idea is to mess with the artist titles, delete the ratings added by thousands of users and distort the data, that's all. Now, another title is gone, but with a different method. I explained in so many messages before what they're doing, when and why, and that this is organized and paid for. I hope the artist profile is locked and no further changes are made to the existing, verified, and released titles anymore.

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109 Messages

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1.4K Points

Note that the artist has a series that will be released on June 18th, and all of this is to mess with the profile ahead of the release, just like what happened with the movie, the rating manipulation, the reviews deletion, the credit change, the images change, the inappropriate key words added as if the movie was a porn movie not a romantic movie. There are 20 titles that still have the option for deletion. Please make sure the approved and verified titles added are locked. We're very tired of dealing with this and I don't think you or your team are enjoying this mess.

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Employee

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4.3K Messages

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46K Points

@BeryllL- The titles have now been split and here is the page for the other commercial: https://www.imdb.com/title/tt37276214/ The changes are still in-progress but will be live on the site shortly.

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Hi Maya, Thank you so much for restoring the titles, we will take care of adding the details to it again, but we just want to be sure that no more deletions will happen and no more merging or messing with the titles will happen for this artist. There are still 21 titles that have the deletion option, please make sure that no deletion happens for those titles or the ones that were deleted already.

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Hi Maya, We submitted a correction for the title that was merged and had the name change. The submission is still under review for 3 days. We wanted to change the name back to the original correct title name. Should I share the reference number for the correction submission or wait for your team to process it?

Employee

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46K Points

@BeryllL- Hi, You can post it here and we'll take a look.

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Thank you so much, here's the reference number: 250613-040049-660000

Employee

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46K Points

@BeryllL- It has been approved and the changes will be live shortly.

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Thank you so much Maya, I see the title change is already live on the website.