Dubbing isn't acting, according to imdb support

It is likely your request has somehow confused the CS team, sorry.  

Since the launch of the separate dubbing category last year, we have more extensive support of these credits, but there are rules and formats which need to be followed.  For example, see https://www.imdb.com/title/tt0114709/fullcredits/?ref_=tt_ov_ql_1#amzn1.imdb.concept.name_credit_category.2f6f759f-166d-4cf8-af96-b6ec20b99e95 and also the “Voice Actor - Dubbing” category on https://www.imdb.com/name/nm0003409/.  This launch was done in close collaboration with the appropriate industry guilds and organizations. 

Please provide further details of the problem and pick two or three example dubbing credits (including the title and character name) which illustrate the problem so we can better advise. 

Hope this helps.