2 Messages
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82 Points
Fix Trailer Issue
Under my film Complicated, an old trailer needs to be deleted and it doesn't appear in my, Manage Your Videos Section.
1. Trailer: Official COMPLICATED Trailer Uploaded: 04/20/2026 Length: 00:02:23 Video ID: vi4012559129 is the one I would like to keep while the other I would like to delete. Since its not in my, Manage Your Videos Section. I don't know the Video ID is, and i keep trying to use the https://help.imdb.com/contact page for help but I am not able to send any emails with my issue as it keep redirecting me to https://help.imdb.com/article/imdbpro/manage-your-imdb-page/manage-your-videos/GV43VKU3PPM4Q8Y2# which isn't helping.
Maya
Employee
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7.4K Messages
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77.9K Points
4 hours ago
Hi openeye-
Thank you for posting the information! Further reviewing, this has been fixed and the changes will be live shortly.
Cheers!
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openeye
2 Messages
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82 Points
4 hours ago
You Deleted the wrong one. Video ID: vi4012559129 is the one I would like to keep, which is now gone. Please delete the current video that is up as the Complicated film trailer and I will upload the correct one again.
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