S

3 Messages

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94 Points

Thursday, May 22nd, 2025 9:17 PM

Solved

Help with trying to get a Sound Director credited

Hi. I tried to add a credit for a colleague who worked as Sound Director on a TV show. 'Sound Director' was his job title but it wasn't listed as an option on IMDB. So, I wrote 'Sound Director' in the box and submitted it, but it was declined. Only reason given was "Does not meet contribution guidelines". I've read the guidelines and still don't understand why it was declined, but find it odd that it's not listed as a job. Any suggestions for what I can do about it? Doesn't seem to even be a way of talking to anyone at IMDB about this, sadly. Thank you!

Employee

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3.5K Messages

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37.5K Points

16 days ago

Hi Sarah123- In order for our staff to review, can you post the 18-digit submission reference number for this declinesd contribution? You will find the reference number on your email receipt or on your Contribution History. Cheers!

3 Messages

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94 Points

Oh thanks so much! (Sorry, didn't realise staff were on the forum). Yes, sure, it is: #250522-124514-061000 Cheers very much!

Employee

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3.5K Messages

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37.5K Points

@Sarah123- Perfect, thank you! No worries, we are around to help! I took a look at it and the reason why it was declined was because of the lack of supporting evidence. In order to get filmography credits added and for our editors to verify the information, additional supporting evidence needs to be submitted within the contribution. Depending whether the person is credited on screen or not, there are different types of evidence that can be submitted. For more detailed information on how to submit evidence for credit verification, you are welcome to review our following Help Guide: https://help.imdb.com/article/contribution/contribution-information/how-can-i-submit-additional-verification-for-a-credit-submission/GN93ME9NVXHVE36E?ref_=helpms_helpart_inline# You are welcome to re-submit your contribution with the respective evidence as higlighted on the guide and our editors will take another look. Cheers!

3 Messages

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94 Points

Thanks very much for explaining, Maya! I'll try to get hold of the credit roll then. Cheers :)

Employee

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3.5K Messages

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37.5K Points

@Sarah123- You're welcome!