I have tried everything I can think of the correct an error in the Episode Synopsis but am unable to access the the synopsis error. Help?!
Note: This comment was created from a merged conversation
Link : https://community-imdb.sprinklr.com/conversations/imdbprocom/need-to-correct-error-in-episode-list/68195081fda1517505a3e56a
Title : Need to Correct error in Episode List
Hi carole_lowe_al0609vnk23if-
In order to understand better, are you getting an error message on the submission form when trying to submit this correction or where are you seeing the issue? or have you submitted the correction but it has been rejected/declined, if you have, can you post the 18-digit submission reference number?
Cheers!
Someone posted a brief synopsis on one of our episodes that has a mistake. I want to go in and correct it. Additionally, I'll be adding synopsis for all of that season. I can't figure out which reply to submit for the correction. I haven't received rejections or declines. I do not have a submission reference number. I need to know which option to use to correct the mistake and then add synopsis for the remaining episodes.
@carole_lowe_al0609vnk23if- Thank you for the information!
In this case, you will have to go to this episode's specific title page and scroll down to where it says 'Edit page.'
Once you click on it, you will see the first part of the contribution form and here is where you have to find the section of 'Plots & Quotes.' You will select the respective one and on the right side you need to select 'Correct/Delete' from the dropdown menu and then scroll down to click on 'Continue.'
On the next part, you will follow the instructions to make the corrections and once you do you can click on 'Check these updates.' If the form turns green, you can go ahead and click on 'Submit' and now you will just have to wait for the information to be reviewed.
If the submission turns yellow or red, please read the warnings in case there is something that needs to be changed and/or acknowledged.
You will find the instructions on our following Help Guide as well:
https://help.imdb.com/article/contribution/titles/plots/G56STCKTK7ESG7CP?ref_=helpsrall#howto
Cheers!
I went to Plots & Quotes and did the synopsis for the first episode. Form turned green. All good. I understand it will take 12-24 hours to appear on the page. Where will it appear? I'm going to continue with the synopsis for the other episodes... Thx!!
@carole_lowe_al0609vnk23if- Perfect! You're welcome!
You will see them on each of the pages of the episodes respectively if you scroll down to where it says 'Storyline' or you can also view them under the 'All Topics' section at the top right corner under 'Plots.'
Hi Maya, Everything went well with your help yesterday...minus one item that I can't figure out home to correct. Our #1 listing in on the Episode List w/synopsis says Long Beach in the first sentence. It's suppose to be Venice Beach. I'm not sure who posted the original one with Long Beach. I tried to replace the content of the #1 synopsis with the correct info but nothing happens. What should I do? Thx
@carole_lowe_al0609vnk23if- Hi, Perfect!
Can you please post the link of the episode or title where you are seeing this so I can take a look and help you further?
carole_lowe_al0609vnk23if
9 Messages
•
150 Points
1 month ago
0
0
Maya
Employee
•
3.5K Messages
•
37.6K Points
1 month ago
11
0