M

2 Messages

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80 Points

Thursday, December 19th, 2024 8:38 AM

Solved

I checked the box that this is an new title but nothing happens

I want to submit a new web-serie called "Vast" but there are other titles with the same name. No problem I see that they are not the same project so I checked the box that this is a new title and hit the Re-check and update button, but nothing happens. I'm not getting further to add this title to the database.

Employee

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1.9K Messages

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20.7K Points

1 month ago

Hi MarkBlom-

I have taken a further look and I can see that once you re-check the updates, you need to fill out the rest of the require information. If you don't happen to have this information you can provide a further explanation with as much supporting evidence (ie. third-party news articles, production stills, trailer/ behind the scenes video...). 

For more detailed information, you are welcome to review our following Help Guide

Let us know if you have questions or doubts!

Cheers!

2 Messages

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80 Points

@Maya​ Thank you for your answer. I did exactly that and nothing happend, but today finaly the form jumped to the next part of filling in the missing information. I completed the form and it's pending now for joining the database. It was probably some glitch in the system that I couldn't complete it the first time.