19 Messages
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338 Points
Images are not appearing and dates are incorrect
Pictures that I added for the episode are not appearing although I did receive a photo submission receipt on an email confirming that my image is submitted.
Also, dates are shown incorrectly in the episode list but when clicked on the episode it shows the correct date.
Kindly guide me regarding this glitch.
Maya
Employee
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1.9K Messages
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20.7K Points
2 months ago
Hi jazzykhalid-
Can you post the 18-digit submission reference number for this images contribution? This way our staff can take a further look for you.
Cheers!
(edited)
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CaptainSiCo
31 Messages
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656 Points
2 months ago
Sorry to piggyback on your post @jazzykhalid but it sounds like we are experiencing exactly the same issues.
Images I’ve uploaded over the last few days have disappeared - but also the episode release dates for two different television series I’ve been working on are all showing as a day out on the mobile web - possibly desktop too - but not on the app, and only on the episode list page. When clicking and viewing the episode page itself, or when opening the editor, the dates are correct. For example, an episode screened and submitted as 22 September 1990 shows as 21 September 1990 on the episode list on the mobile web, but the correct date on the episode page and in the editor.
Examples:
tt0821873
tt32085850
I’ve just checked another TV series at random, which I haven’t worked on recently, and this has the same issues:
tt0074077
This seems to be a site-wide problem, but I don’t know if it’s affecting all users.
(edited)
3
CaptainSiCo
31 Messages
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656 Points
1 month ago
Thanks. Both issues appear to have been sorted - for me, anyway.
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