R

6 Messages

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120 Points

Saturday, January 11th, 2025 5:11 AM

Closed

Solved

Incorrect credit - unable to delete

urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:b4482cf8-5c8c-4aef-8d14-147dd8cdadff Not in the credits, Rex Jensen was not apart of this film.

Dear IMDb Support Team,

I hope this finds you well. I am writing to request the removal of incorrect information from "Rex Jensen"'s IMDb page. The details currently listed are not accurate, and I would like to ensure the actor’s page reflects correct and verified information. Below are the specific inaccuracies I have identified: In the production, the actor was not listed in credits, and was not part of this film. please kindly remove him from their IMDB page.

"Rex Jensen" was not a part of this project and is NOT credited in the film.

#250111-043555-376000

Best regards,

Rex Jensen

Employee

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2.7K Messages

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27.3K Points

7 days ago

Hello rexjensen,

Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

6 Messages

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120 Points

@Fran​ 

Thank you for your response. I understand your policy on maintaining accurate records. However, Rex Jensen's name is not included in the credits for a movie he was not involved in. He was not hired, does not appear in the movie, and is unfamiliar with the film crew and company.

The correct information is that Rex was not part of this project, and his name should be removed from the credits. This is not a request to alter factual information but rather to correct an error.

Thank you for addressing this matter promptly.

6 Messages

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120 Points

6 days ago

Hello Fran,

I appreciate the commitment to maintaining accurate records. However, I need to bring to your attention that the credit for Rex Jensen on the project or movie is incorrect. Rex Jensen was not involved in this project, and this credit is inaccurate.

His likeness or image was not used in the film, he is not credited in the official credits, and he is not affiliated with anyone involved in this film. Keeping him listed as part of this film would unfortunately mislead users of your database and compromise the accuracy you strive for.

I understand and respect your policy on altering factual information, which is why accuracy is crucial. Given that the current information does not reflect the reality, I kindly request that this credit be reviewed and removed to ensure the reliability of IMDb information database.

Please let me know if you need any further information or verification to expedite this correction.

Thank you for your understanding and assistance.

Best regards

Employee

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1.9K Messages

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20.7K Points

@rexjensen​ Hi-

As mentioned in our previous reply, it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

Cheers!

6 Messages

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120 Points

@Maya​ 

Thank you for your response. I understand your policy on maintaining accurate records. However, Rex Jensen's name was incorrectly included in the credits for a movie he was not involved in. He was not hired, does not appear in the movie, and is unfamiliar with the film crew and company.

The correct information is that Rex was not part of this project, and his name should be removed from the credits. This is not a request to alter factual information but rather to correct an error.

Thank you for addressing this matter promptly.

Employee

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1.9K Messages

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20.7K Points

@rexjensen

We regret that we have not been able to address your concerns to your satisfaction, or take the actions you have requested regarding information listed on our site.


Our customer service department will not be able to offer any additional insight or action on these matters.

Thank you for your understanding.

6 Messages

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120 Points

2 days ago

#250112-210902-212000

Dear IMDb Support Team,


I hope this message finds you well. I am writing to request a correction to my credit on my IMDb page. Currently, I am listed for a role that differs from my actual involvement. Per the credits in the film, I was credited as 'Background Talent' but the IMDb listing indicates otherwise.


Could you please assist me in making this correction? I would be grateful for your help to ensure the page accurately reflects my contribution.


Thank you very much for your attention to this matter. I appreciate your support.


Best regards

Note: This comment was created from a merged conversation originally titled Correction Request for IMDb Credit