D

4 Messages

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102 Points

Friday, March 28th, 2025 1:59 PM

Solved

Main Photo has disappeared

Having been listed on IMDB for years including a main photo I recently signed up for the months free trial of IMDB Pro and when the free trial ended my original photo that has been on the profile for years has also disappeared but is still listed in my images. How do I get this back to being my main photo?

Employee

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2.9K Messages

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29.3K Points

22 days ago

Hello Derekmmurphy, To have a photo on your Name page, you need to be an active IMDb Pro member. You can take a look at our Help Articles for more detailed information: https://help.imdb.com/article/imdbpro/manage-your-imdb-page/manage-your-images/GYJLH267T2DMYJ53?ref_=helpms_ch_iv_image_faq#

(edited)

4 Messages

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102 Points

But I’ve had a photo on my page for years without being an IMDB pro member.

Employee

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2.9K Messages

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29.3K Points

Only IMDb Pro members can have a headshot on the Name page. You can subscribe anytime and get the photo back up!

4 Messages

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102 Points

I’m so confused as I know 100’s of people who are on IMDb without being IMDb pro members and have a photo on their page.

Employee

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17.8K Messages

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317K Points

Hi Derekmmurphy - I have now restored the missing image on your page. Cheers!

4 Messages

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102 Points

Thank you Michelle

Employee

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17.8K Messages

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317K Points

Derekmmurphy - You're very welcome!