3 Posts

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98 Points

Saturday, April 11th, 2026

No Status

Manual Review Needed: Valid credits repeatedly declined (Belgian Soap "Familie")

Hi IMDb Staff,

I am requesting a manual review of several declined submissions for the Belgian daily soap Familie. My contributions keep getting automatically declined, and regular email support only provides automated responses asking for end credits.

The Belgian daily soap Familie does NOT broadcast end credits at all. The episodes simply end. There is no end credit crawl for the main cast, guest roles, or day players. Therefore, screen grabs of end credits physically do not exist for anyone on this show.

These 8 credits were previously accepted but were recently removed because I hadn't uploaded evidence at the time. I am now trying to re-add them with solid proof, but the automated system keeps rejecting them because it expects end credits that don't exist:

  • 260321-175848-694000

  • 260321-175847-520000

  • 260321-175846-186000

  • 260321-175844-881000

  • 260321-175843-310000

  • 260321-175841-992000

  • 260321-175840-185000

  • 260321-175837-839000

As proof of my appearance and the 2 shooting days (resulting in 8 episodes), I have attached on-screen screen grabs of myself in the scenes, as well as screenshots of the official casting confirmation emails (in Dutch, the local language of the production). Image links: urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:e3174b97-4752-42b5-a382-ab2c92d13656 urn:alx:doc:937a93d2-a8ca-450d-ba84-56832d6ccf2d:b11e1b23-9367-47fa-80e1-6d24a4f20054

I am submitting these without the (uncredited) tag. Almost all other actors on the cast list for this show are listed without this tag, despite the show never having end credits to verify them either. I simply ask for consistency and fairness so my profile matches the rest of the cast.

My IMDb page: Quinten Delaere (nm16904478)

Could a staff member please manually review the evidence and push these 8 submissions through?

Thank you for your time and help!

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40.5K Points

2 hours ago

Hello kannotlogin

We understand that there is not end credits for the TV Series. However, I have checked the submissions and the provided evidence is not valid for us to help approving the additions. If you were part of the TV Show better evidence can be provided for the additions, as mentioned in our Cast Guidelines, we want:

Contracts

Call sheets

Pay stubs 

You can re submit and provided enough evidence for us to verify your additions anytime, you can also take a look at our Help Articles.

3 Posts

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98 Points

Hi Fran,

I am re-submitting with the requested Pay Stubs. I have attached screenshots from my bank account (I hid private info but name and production info is visible).

Please note the payment details in the screenshots:

  • Sender: BANIJAY BELGIUM NV (The production company of "Familie")

  • Description: "FIGURATIE 171225" and "FIGURATIE 181225"

  • Translation: "Figuratie" is Dutch for Background Acting/Extra work. The numbers are the exact shooting dates: December 17 and 18, 2025.

This officially verifies my employment for those shooting days. Please let me know if these can now be approved.

3 Posts

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98 Points

Hi @Fran​,

I have just re-submitted all 8 episodes with the requested Pay Stubs as evidence. 

Here are the new submission reference numbers:

- 260411-190114-417000

- 260411-190108-446000

- 260411-190107-129000

- 260411-190105-676000

- 260411-190104-317000

- 260411-190103-059000

- 260411-190101-644000

- 260411-185733-306000

Could you please review the new evidence and approve these? Thank you!