Massive Down Ratings Added to a Title in 1 Day

Hi Maya, Sure, here is the link: https://www.imdb.com/title/tt34995624/ratings/?ref_=ext_shr_lnk They are already adding higher ratings and lower ratings since yesterday, around 300 more so far in the last 12 hours. It's really a joke how a group is taking money to manipulate data on your site and they keep doing it no matter how many times we let you know this is actually happening. I hope we get this matte resolved completely this time.

@BeryllL- Thank you! We are aware that there are people who may vote for the sole purpose of trying to inflate/deflate the rating for a movie. We have several safeguards in place to automatically detect and defeat this type of ballot stuffing: even though we count and display all unaltered votes in the rating breakdown, we apply several countermeasures against all attempts to skew the rating for the weighted rating you see displayed on the site. We will review the title in question to ensure that the weighted average is displaying as intended. For more information on our abuse detection methods, or details about IMDb ratings and weighted averages, please refer to our Ratings: https://help.imdb.com/article/imdb/track-movies-tv/ratings-faq/G67Y87TFYYP6TWAV#

Hi Maya, Thank you for explaining again the same information we read before and we are aware of. How would you detect when an abnormal activity happens in all ratings in a title this fast? How would you know what was fake or not when it's the same group adding those ratings to increase and decrease the ratings at the same time to trigger your algorithm? You don't need to give an answer, but we know already what they're doing and for what purpose and we explained it to you. If the system worked, then all those ratings added maliciously from that group that never actually watched the title we discussed 3 months ago, and caused it to have much lower ratings (6.2 when the original rating was much higher in the 7+) than it should have, then the safeguards you implemented are not as good as you think they are. They did this again with this title also, making sure it has a much lower ratings than what people actually rated it as. That's what we are trying to tell you. The issue is not the lower rating score itself, the issue is the way the score is lowered by manipulating the ratings and not reflecting genuine people who watched and rated it higher or lower. Thank you.

Hi Maya, In the last 24 hours, as expected and explained that this would happen in the messages above, the total rating jumped from 6.2 to 7 after it went down from 6.6 to 6.2 ratings in the day before. They added around 800 ratings mostly in the 7, 8, 9 and 10 star ratings and also to 1, 2, and 3 star ratings. Don't you think they are actually challenging you by making how IMDb, your own website, work according to what they want to happen by manipulating it so easily and so fast? Here's the breakdown for the countries they used in order to add the ratings and they changed them just like we mentioned already before with this title now. They did this in January until March and continued after and no correction was taken. Turkey: 71 ratings in 1 star rating, 34 ratings in 2 star rating, 22 ratings in 3 star rating. United States: 2 ratings in 1 star rating, 1 rating in 2 star rating, 45 ratings in 8 star rating, 73 ratings in 9 star rating, 108 ratings in 10 star rating. Germany: 3 ratings in 1 star rating, 18 ratings in 8 star rating, 40+ ratings in 9 star rating, 60+ ratings in 10 star rating. Spain: 60+ ratings in 8 star rating, 10+ ratings in 9 star rating, 20+ ratings in 10 star rating. They added ratings also to the first episode of the title, about 45+ ratings also. There you go, now they will either keep adding more to lower or increase the rating or stop then resume again later. The point is, they will not stop as long as it is allowed to change the data however they want with the same algorithm for ratings. I don't want to keep commenting on this post everyday, but I wanted to explain the pattern and that this happened before.

Hi Maya, We got no solution for the title and we have been waiting for more than a week. It went down now to 4.9!!! We told you already, they know your system and how it works and they're manipulating it! After so much manipulation to go up to 7.2 in less than 48 hours stuffing the ratings themselves, then they took it down to 6.1 in 4 days and now 4.9!!! When we said your system doesn't detect any ratings manipulation, this is what we meant!!! This is not normal! They shot it up and down so fast with around 2500 fake ratings high and low. We said, they will lower it to 4 or 5 as they know what you take into account when you calculate the weighted mean, and look at what happened! We've never seen a site being manipulated so easily like your site. What is the solution now? Should it reach 1 so you understand they're manipulating your system? We're tired of this and we need a solution now!

They have been sabotaging the artist's profile for months and your team knows this! How many times your team had to fix their data deletion, manipulation and change????? How many times did we communicate to get things fixed????? We need a solution, we are following the rules and guidance your website is telling us to follow and adding data and ratings and reviews authentically, but that is not taken into consideration at all as your algorithm is being manipulated by that group however they're paid to do and the data is changed whenever they feel like it unless we inform you and get it fixed, it's ridiculous at this point what's happening!

Hi Maya, I hope you're doing well. Do we have any updates for this issue? When this started, we immediately alerted you to what was going to happen, but nothing was done so far. Is there anything being done to address this issue and prevent further manipulation of the ratings? Thank you.

@BeryllL- Hi, Thank you! Likewise! The report is sitll being investigated by the appropiate team. Once there is further information, we'll post it here.

Hi Maya, Thank you for replying and letting us know. We'll be waiting for the update on this.

Hi Maya, It's been 3 weeks and we got no solution, no response, and they keep sabotaging the ratings the same way they did in the previous title: https://community-imdb.sprinklr.com/conversations/data-issues-policy-discussions/massive-down-ratings-added-to-a-title-and-decreasing-the-title-score/67914f7e7eceb410c7d4558f Same method, same way, and we mentioned this again above to alert your team right away for an action to be taken fast. First time this happened, you took down the community forum completely and removed the attachment feature, we couldn't follow up. What is the IMDb team waiting for this time? Is the team investigating the matter or is it that the team can't track what they're doing? We want an answer.

@BeryllL- Thank you! The respective team is aware of the activity within this page and they are still working through it. We will provide updates when they have further information but just as mentioned, this is still a work in-progress.

Hi Maya, Now they are back to adding ratings down for the other title they sabotaged before and they decreased it. They are adding down ratings to it everyday between 50 to 80. Isn't that suspicious how fast ratings are added to titles that are not being watched that actively anymore? What is the solution here? It's been a month, and no action was taken not for the new title that is at 4.5 unfairly and not reflecting the audience's real ratings or the older one that is being targeted again! Just tell us you can't do anything to stop this so we don't keep asking every week about a progress. It's so bothersome that your team has not done anything about this until now.

Hi Maya, I wanted to update you that we see that the rating score that the title had originally more than a month ago was restored (6.1). Thank you so much for taking care of this, we know we kept sending messages here, but we had to alert you and be persistent and follow up so a proper action can be taken to stop that group from sabotaging not only our title but other titles too. We are expecting them to add massive down ratings again and try and decrease the title rating score again, so we will keep you updated.

Hi Maya, The ratings are going down again and fast the same way it did before. Should we report how many they're adding per day? They added up (35 to 40) and down (25) ratings today at the same time from different countries. We were at 6.1 and now we're at 5.8. What is the solution here? Isn't there a way to stop this? We know you took action but why isn't the system detecting that there are ratings added daily, in close numbers (25 to 50 in either 10s or 9s and also in 1s and 2s) and understand that this is ratings manipulation and prevent the ratings from getting really high or really low fast? Please give us an answer and not just mark this as "solved" when it isn't yet. We know you're trying, but please find a solution that actually works and prevents this from happening to any title.

Hi Maya, Thank you for still working on this. Again, they decreased the ratings more and they are adding the same, around 20 to 50 down ratings a day in 1s and/or 2s, same country or different countries. This message is an update on what they're doing and that they'll never stop unfortunately.

Hi Maya, Just a quick update, they keep decreasing the ratings with gradual ratings additions daily, focused on 1 to 3, then sometimes adding high ratings all at once in 9s and 10s. It was 6.1 and now it is at 5.7, the goal is to decrease it to 4 and lower.

Hello Maya, I see the new post I added has been merged here, what will be done to stop the sabotage for the old title?

Hi Maya, Can you provide any progress for the ratings issues with the titles we provided links for? They targeted the new title and added the ratings in 1s more, then 2s, then 3s right when the first episode aired. They are still adding to the 2 older titles from this year and the one from 2 years ago to try and decrease them all. Can you give us an update? Thank you.

@BeryllL- The respective team is aware of the activity within these pages and they are working through it.

Hi Maya, Thank you so much for the update.

Hi Maya, An update to the situation, they are not stopping and everyday they add ratings, now they decreased titles from 12 years ago!!!!! They decreased the title from 2 years ago that we mentioned before and they are adding down ratings to all the artist's titles. We will list the links below for the titles they decreased one by one so the team is aware and takes action, we need it urgently, enough with this mess. The artist's recent titles they have targeted since the beginning of the year that we reported before: 1. https://www.imdb.com/title/tt34995624/ratings/?ref_=ext_shr_lnk 2. https://www.imdb.com/title/tt32730754/ratings/?ref_=ext_shr_lnk New title they are targeting right now because the first episode dropped last Friday, and they're trying to keep the ratings below 5: https://www.imdb.com/title/tt37898478/ratings/?ref_=ext_shr_lnk Old titles they are targeting and decreased a lot: 1. This title was at 8.9 at the beginning of this year and they decreased it to 8.5 in less than 20 days! https://www.imdb.com/title/tt22727518/ratings/?ref_=ext_shr_lnk 2. Title was decreased from 9.4 to 9.3 in 1 day https://www.imdb.com/title/tt5152226/ratings/?ref_=ext_shr_lnk 3. Title was decreased from 9.2 to 9.1 in 1 day https://www.imdb.com/title/tt9861270/ratings/?ref_=ext_shr_lnk Can you please confirm the team will work on monitoring those titles and find a solution to stop their sabotage and correct this? Thank you.

Hi Maya, We just need confirmation that all the links for the titles targeted are being monitored and the team will work through them and take action. It's very concerning how easy they can drop or change the ratings for any title on IMDb however and whenever they want.

Hi Maya, They are still targeting this older title https://www.imdb.com/title/tt22727518/?ref_=ext_shr_lnk Adding at least 25 to 40 down ratings in 1, 2 and 3 every single day, even decreasing the unweighted mean to 9 from 9.1! They destroy the ratings so easily, they started on September 6th, and now 20 days later, they decreased it by 3%!!! Even when your team tries to restore the ratings, they never go back to their original ratings before the sabotage despite the clear evidence and them using the same accounts, countries and methods and us alerting you early on and action being taken weeks later, why? Should we do what they do? Create accounts and add fake ratings to stop it or restore the original ratings? How is this fair or normal? Please provide an update and alert the team again as having to deal with this for months is exhausting and not normal at all!!!!