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1 Message

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70 Points

Monday, May 5th, 2025 11:58 AM

Solved

Merging Imdbpro accounts

Hi guys, I need assistance with merging a few IMDB accounts together as one. I keep pressing IMDB contact us --> select issue -->email etc. and then it keeps coming up with :WE'RE SORRY. THERE WAS AN ERROR TRYING TO SEND YOUR E-MAIL. PLEASE REFRESH THE WHOLE PAGE OR TRY AGAIN IN A FEW MINUTES." Which is strange as my email is fine so I actually cannot physically send my email to you guys so-to solve my query . Could you please get in touch so I can send an email to you.

Employee

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232 Messages

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2.3K Points

1 month ago

Hello @Fihlelwa Thank you for letting us know and I'm sorry for any trouble caused. You can merge name pages together however, not accounts. An account is created with an email address and it's not available to the public. Whereas a name page is public and looks like this: https://www.imdb.com/name/nm0000243/. It's important to know that updates on IMDb (such as name page merges) can be submitted by everyday users just like yourself. Once contributed, a member of the IMDb team will review the update, and if valid, approve the contribution. Due to the volume of submissions we receive daily, we're unable to submit requests on a user's behalf, apologies for any inconvenience. You can request this change through the “Edit page” button found at the bottom of the IMDb name page you’re wanting to merge. For more information on how to submit a correction and combine name pages, please see our Help guide: https://help.imdb.com/article/contribution/names-biographical-data/how-can-i-combine-two-imdb-filmography-pages/G3TNPWSGKZNRU3MP?ref_=helpcs_c Please also take special care to ensure the pages you are merging are both yours, for example that each list only credits belonging to you. Splitting incorrect merges can take a long time, during which time your page will be listing incorrect information. Thank you in advance for your help in keeping our data accurate - please don't hesitate to let us know if you have any further issues.