missing crew credits - requests repeatedly declined

Question

contribution references:250911-093459-902000250911-093301-053000250911-093035-968000250911-093000-682000250911-092843-065000We (the production company who produced the series) have submitted crew credits that are missing from some episodes along with screen shots of the final credits from the relevant episodes multiple times and they keep being declined with no reason given. These aren't even new additions they are just requests for crew listed on some episodes to be correctly credited on all the episodes.Emails to the help desk have not provided any further information or guidance, can you please provide a reason for the declines so the requests can be rectified.

Michelle · Answer

Hi Plum33 -After reviewing your recent submissions, we found that they were declined due to a pattern of policy violations observed in your past contributions. Specifically, some roles have been submitted under incorrect categories. For example, a submission earlier this year listed a 'dubbing mixer' credit under 'Additional Crew,' whereas this type of role should be categorized under 'Sound Department.'To avoid issues with future submissions, please ensure that all credits are placed in the appropriate department. You can refer to our crew submission guides here: https://help.imdb.com/article/contribution/contribution-information/submission-guides-a-z/GWBAHK9SAMVR3DP5?ref_=helpsrall#crewPlease review the relevant help pages, particularly the section on minor crew categories, and confirm once you’ve done so. Once we receive your confirmation, our team will be happy to resubmit your recent contributions for further review.

Plum33

missing crew credits - requests repeatedly declined

Michelle

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