My credits have been merged with someone elses

update: my request to change the credits have been declined. How can I prove that I am not this other person? Or that we are 2 different people, rather? 

Also i'm confused - how can it be that they need proof that I'm not this other person but they didn't need proof to merge our accounts together into 1? 

The "(as a different name)" on the Production Designer credits suggests that the name page has been claimed by a Pro member and they have used the option to manage alternate names. You are going to need help from staff to sort this out.

@owenrees​ hello! happy new year! 

In an attempt to troubleshoot the issue I tried to 'turn off' the AKA names because they aren't actually me. That changed the credits from "as Cory Nicholas" to "(as a different name)" - I can toggle them back on if it helps me in any way. 

Was just eager to get this sorted and was trying everything. Thanks so much for your reply!

Hiding what is probably the real name of the other person is not likely to help resolve the problem.

Staff will be able to look at your contribution #250101-053159-159000 and see why it was rejected but other contributors here will not. That makes it difficult to offer any specific suggestions about how to resolve the issue.

Presumably, you are a Pro member as you have used features that are available only to Pro members as far as I know. See https://help.imdb.com/article/imdbpro/membership-benefits/pro-tips-for-talent/GHQ5W5C2BJ2KWP77?ref_=helpsect_pro_2_4# and in particular the link at the bottom of the page for Pro members to contact the customer support team. They are likely to be the best people to advise you on how to resolve the issue.

Thank for this information! I've unhid the AKA so that the other person's name "Cory Nicholas" will once again appear on my profile as an AKA.  

I have reached out to support but they haven't gotten back to me since our last exchange. I explained the situation above and they said "I've deleted the incorrect name page as requested" - but I didn't request for any page to be deleted. I simply explained that our two account pages had been merged into one and that we weren't sure why. I guess I will stand by to see what happens. 

For future reference do the folks here not have the ability to help with un-merging accounts? I have to reach out through email directly?

Thanks