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Friday, May 30th, 2025 1:37 AM

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My poster addition was rejected for no good reason

#250528-220009-161302 I submitted the film's official poster which has been used for all of its festival screenings. I attended one of these the other day and this very poster was used. Here's an example: https://www.instagram.com/arena_cineplex/p/DKCoCecqjuH/?img_index=1

Employee

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2.3K Messages

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23.4K Points

8 days ago

Hi AlanClarke, There has been an observed violation of our guidelines and for this reason we cannot take the actions you have requested. We regret that we have not been able to address your concerns to your satisfaction, or take the actions you have requested. Our customer service department will not be able to offer any additional insight or action. Thank you for your understanding.

49 Messages

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1.2K Points

Which guidelines? What violation? On whose part? Can you explain further because you've not given me anything to understand.