11 Messages

 • 

220 Points

Wednesday, March 18th, 2026

Solved

Need a Credit Change

Hi there,

I've submitted a credit change for the above ID# 260318-013209-041000.  As the producer of this film, the previous credit was uploaded by mistake.  Please change the credit to the correct one to avoid future problems. Thank you! 

Best warm, 

Jonas Hu

Oldest First
Selected Oldest First

Employee

 • 

7.2K Messages

 • 

75.5K Points

16 days ago

Hi Jonas_Hu-

Thank you for posting the reference! Taking a look, I can see that this is still pending processing and it will be reviewed accordingly. 

In the meantime, you can keep a look at our Data Processing Times page to follow-up on the status of both backlogged and current data being reviewed.

Cheers!

11 Messages

 • 

220 Points

Hi Maya

The change was denied automatically. Could you please help me check it again?

Employee

 • 

7.2K Messages

 • 

75.5K Points

@Jonas_Hu​ - Hi! I can see that this was rejected because we were unable to verify. 

You can re-submit it and provide the respective supporting evidence (a screenshot of the on-screen credits) so that we can take another look. 

11 Messages

 • 

220 Points

OK, thanks a lot.