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23 Messages

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354 Points

Saturday, May 17th, 2025 6:28 PM

Solved

Photos keep disappearing!

This is the second time the photos uploaded to our film's page have disappeared! I received email confirmations both times and the photos were added to the page, but then they vanish. What is going on? https://pro.imdb.com/title/tt32369101/images

23 Messages

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354 Points

21 days ago

In a related note: Why are only some of the crew available for tagging in photos? I was not able to tag Ryan Lesica, our AD.

Employee

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3.5K Messages

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37.5K Points

21 days ago

Hi noelchristopherramos- In order for our staff to further review, can you post the links of these image contributions you submitted? Can you also tell us which image or images Ryan Lesica appears in? Cheers!

23 Messages

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354 Points

Maya the images are no longer there to get the links from. How can I know which ones featured Ryan? If you're referring to info included in the confirmation emails please confirm and I'll gather all the info together. For example this email refers to an event which is most likely Ryan and I at a film festival: IMDb Contribution Confirmation #250516-221614-627502 Adds Title: The Lost Camp Name Link Adds Name: Noel Ramos Image Adds Image: Noel Ramos at an event for The Lost Camp (2025)

Employee

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2.3K Messages

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23.4K Points

Hi noelchristopherramos, Thank you for the reference number. I can see that the image was reported for removal by another contributor, which is why it is no longer live on the title page. I hope this helps!

23 Messages

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354 Points

No not really Ozzy. I am the Producer of the film and I don't see how "another contributor" can report legitimate production photos for removal. Especially so many photos and twice in a row? That's crazy! What was the reasoning for removing the photos? "Promote yourself on the world’s most popular and authoritative source for movie, TV and celebrity content." I have been a paying member of IMDb Pro for years, and since the site is advertised as a way to showcase our work, it would be appreciated if the photos I posted for the film I produced were allowed on the page which represents our work! Please advise. Thank you.

Employee

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3.5K Messages

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37.5K Points

@noelchristopherramos- Images and/or data can be reported by contributors on the site for various reasons. Further detailed information can be found on our following Help Guides: https://help.imdb.com/article/contribution/contribution-information/correcting-existing-data/GPFQGX9CFSHW5YUX?ref_=helpsrall# https://help.imdb.com/article/contribution/images-videos/how-do-i-report-a-photo-issue-to-imdb/GWV4BLHUN67M55G7?ref_=helpart_nav_6# Now and however, I encourage you to re-submit the images and once you do, you can post the new 18-digit submission reference numbers here so that we can take a further look.

23 Messages

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354 Points

Thank you so much Maya! I will check those links and re-submit! I appreciate your help with this.

23 Messages

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354 Points

Hello Maya, I read those pages you linked as well as the photo upload guidelines. The images I uploaded were not mistakes, were all of good quality and did not fall under any other category for deletion. Your page also specifies: "IMDb does not delete accurate information." So... again, I am confused as to why the images were all deleted, not once but twice? I have re-uploaded them (to the best of my recollection) as you requested and I'll include the links here. Also as you requested, here is an image featuring Ryan Lesica, if he can be tagged that would be appreciated! https://pro.imdb.com/title/tt32369101/#rmConst=rm2884207618 This one features our SFX HMU: Krista Montgomery. https://pro.imdb.com/title/tt32369101/#rmConst=rm2665579778 Can she also be tagged? Others uploaded: https://pro.imdb.com/title/tt32369101/#rmConst=rm1138853122 https://pro.imdb.com/title/tt32369101/#rmConst=rm2296481026 https://pro.imdb.com/title/tt32369101/#rmConst=rm2380367106 https://pro.imdb.com/title/tt32369101/#rmConst=rm3219227906 https://pro.imdb.com/title/tt32369101/#rmConst=rm2833351938 https://pro.imdb.com/title/tt32369101/#rmConst=rm2950792450 https://pro.imdb.com/title/tt32369101/#rmConst=rm3319891202 https://pro.imdb.com/title/tt32369101/#rmConst=rm4058088706 https://pro.imdb.com/title/tt32369101/#rmConst=rm3890316546 https://pro.imdb.com/title/tt32369101/#rmConst=rm1122141442 Again, I am grateful for your help with this and for all your hard work on IMDb.

(edited)

Employee

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30.5K Points

Hello noelchristopherramos I can see that the images are already live on the site, the missing tags are also live. Cheers!

23 Messages

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354 Points

Thanks so much to all of you. Let's hope they don't get mysteriously deleted this time. :)