28 Messages

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406 Points

Saturday, May 17th, 2025

Solved

Photos keep disappearing!

This is the second time the photos uploaded to our film's page have disappeared! I received email confirmations both times and the photos were added to the page, but then they vanish. What is going on? https://pro.imdb.com/title/tt32369101/images

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28 Messages

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406 Points

3 months ago

In a related note: Why are only some of the crew available for tagging in photos? I was not able to tag Ryan Lesica, our AD.

Employee

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4.3K Messages

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46K Points

3 months ago

Hi noelchristopherramos- In order for our staff to further review, can you post the links of these image contributions you submitted? Can you also tell us which image or images Ryan Lesica appears in? Cheers!

28 Messages

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406 Points

Maya the images are no longer there to get the links from. How can I know which ones featured Ryan? If you're referring to info included in the confirmation emails please confirm and I'll gather all the info together. For example this email refers to an event which is most likely Ryan and I at a film festival: IMDb Contribution Confirmation #250516-221614-627502 Adds Title: The Lost Camp Name Link Adds Name: Noel Ramos Image Adds Image: Noel Ramos at an event for The Lost Camp (2025)

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24.9K Points

Hi noelchristopherramos, Thank you for the reference number. I can see that the image was reported for removal by another contributor, which is why it is no longer live on the title page. I hope this helps!

28 Messages

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406 Points

No not really Ozzy. I am the Producer of the film and I don't see how "another contributor" can report legitimate production photos for removal. Especially so many photos and twice in a row? That's crazy! What was the reasoning for removing the photos? "Promote yourself on the world’s most popular and authoritative source for movie, TV and celebrity content." I have been a paying member of IMDb Pro for years, and since the site is advertised as a way to showcase our work, it would be appreciated if the photos I posted for the film I produced were allowed on the page which represents our work! Please advise. Thank you.

Employee

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46K Points

@noelchristopherramos- Images and/or data can be reported by contributors on the site for various reasons. Further detailed information can be found on our following Help Guides: https://help.imdb.com/article/contribution/contribution-information/correcting-existing-data/GPFQGX9CFSHW5YUX?ref_=helpsrall# https://help.imdb.com/article/contribution/images-videos/how-do-i-report-a-photo-issue-to-imdb/GWV4BLHUN67M55G7?ref_=helpart_nav_6# Now and however, I encourage you to re-submit the images and once you do, you can post the new 18-digit submission reference numbers here so that we can take a further look.

28 Messages

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406 Points

Thank you so much Maya! I will check those links and re-submit! I appreciate your help with this.

28 Messages

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406 Points

Hello Maya, I read those pages you linked as well as the photo upload guidelines. The images I uploaded were not mistakes, were all of good quality and did not fall under any other category for deletion. Your page also specifies: "IMDb does not delete accurate information." So... again, I am confused as to why the images were all deleted, not once but twice? I have re-uploaded them (to the best of my recollection) as you requested and I'll include the links here. Also as you requested, here is an image featuring Ryan Lesica, if he can be tagged that would be appreciated! https://pro.imdb.com/title/tt32369101/#rmConst=rm2884207618 This one features our SFX HMU: Krista Montgomery. https://pro.imdb.com/title/tt32369101/#rmConst=rm2665579778 Can she also be tagged? Others uploaded: https://pro.imdb.com/title/tt32369101/#rmConst=rm1138853122 https://pro.imdb.com/title/tt32369101/#rmConst=rm2296481026 https://pro.imdb.com/title/tt32369101/#rmConst=rm2380367106 https://pro.imdb.com/title/tt32369101/#rmConst=rm3219227906 https://pro.imdb.com/title/tt32369101/#rmConst=rm2833351938 https://pro.imdb.com/title/tt32369101/#rmConst=rm2950792450 https://pro.imdb.com/title/tt32369101/#rmConst=rm3319891202 https://pro.imdb.com/title/tt32369101/#rmConst=rm4058088706 https://pro.imdb.com/title/tt32369101/#rmConst=rm3890316546 https://pro.imdb.com/title/tt32369101/#rmConst=rm1122141442 Again, I am grateful for your help with this and for all your hard work on IMDb.

(edited)

Employee

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3.1K Messages

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32K Points

Hello noelchristopherramos I can see that the images are already live on the site, the missing tags are also live. Cheers!

28 Messages

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406 Points

Thanks so much to all of you. Let's hope they don't get mysteriously deleted this time. :)

28 Messages

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406 Points

Maya, this problem still persists, and at this point it seems like the page is being targeted by a vandal. Photos have been deleted AGAIN, and my Casting Director credit was also removed. WHY? Why does this keep happening? I am uploading legitimate info to the database, none of which meets your stated criteria for deletion, so why does IMDb keep deleting it?

Employee

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46K Points

@noelchristopherramos- Further reviewing, the images were not deleted. It was the image title link which was removed from them. These have been reinstated. As per the Casting Director credit, if you have supporting evidence of the on-screen credits where your name is credited, you are welcome to submit it for further reviewing.

28 Messages

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406 Points

Hey Maya, I wore a LOT of hats for this production, and at a certain point, you can't keep typing the same name into the onscreen credits. :)

Employee

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24.9K Points

Hi noelchristopherramos, I have conducted a further review of this issue for you, and would like to clarify that IMDb does not remove images from a title without a contributor reporting them for removal with an accompanying appropriate reason that meets our guidelines. However, this further review confirms there is no suspicious or vandalizing activity occurring here, and these images have previously been reported by a member of the title's production. I would therefore suggest you confer with the production's crew to determine the nature of any image additions and/or removals. I hope this helps!

28 Messages

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406 Points

Ozzy, it has already been determined BY IMDb (if you review this thread) that the images did not meet any criteria for deletion, and so they were restored, more than once. Therefore CLEARLY IMDb has repeatedly "removed images from a title without an accompanying appropriate reason that meets our guidelines." You've already admitted that fact, more than once. Please review this thread. If someone else on our side of the internet is reporting them, that's an issue we will deal with here, but I certainly don't expect IMDb to trouble yourselves with what seems to be our internal issue. If the images are legitimate and meet your site's criteria for inclusion in the database, as they do, and as you yourselves keep reaffiriming by restoring them, then the images should remain no matter what issues may be occurring over here. IMDb should never be put in such a position and if that is what is happening I apologize on behalf of the production, but please do not allow someone to use your site in such a away.

Employee

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2.4K Messages

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24.9K Points

Hi noelchristopherramos, Whilst that is true, if an image is reported for removal by a member of the production and that request is also supported by an appropriate reason for deletion, our team would likely approve that request. I'd also add that the image deletions I have reviewed related to this issue have been accompanied by appropriate supporting reasoning. To further clarify, IMDb is not concerned with internal issues, but will approve what appear to be appropriate deletion requests if submitted by a member of production, as with any images listed on the site. Similarly with the restoration of any such images, they can of course be re-added with equivalent appropriate justifications, and they would only be removed if similarly reported by another member of production. In this circumstance, it's not a case of whether the images themselves meet our guidelines, but an apparent disagreement over which images should be added to the page. That of course, is an internal issue and whilst we will not engage in that directly, any related contribution will be processed in accordance with our guidelines and standard procedures, as mentioned above. Thanks!

28 Messages

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406 Points

Ozzy, I don't see how an image can be both approved for inclusion in your database as per your addition/deletion guidelines, and ALSO DELETED for "appropriate supporting reasoning." There is no "appropriate supporting reasoning" for deleting any of the images I uploaded based on your guidelines. That's exactly why you keep restoring them. So which is it? Why are the images being authorized by IMDb only to be DELETED by IMDb repeatedly??? Why would IMDb even consider "an apparent disagreement over which images should be added to the page?" Anyone can contribute to an IMDb page, not just members of production. It's my understanding, based on the documentation I was linked to, that you consider the merits of the submission, not disagreements amongst cast and crew. :) --- "IMDb is a collaborative site, which means we rely on individuals to provide us with all the content that users can see across both IMDb.com & IMDbPro." --- As this situation clearly demonstrates, IMDb becomes a victim of external disagreements when you do not follow your own policies. Again, I sincerely apologize if such a disagreement exists in our production, and I wish I could prevent it from reaching across the internet and causing an annoyance.

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24.9K Points

Hi noelchristopherramos, As stated above, if a member of the production reports an image for removal and provides any reason that our team deems worthy for deletion, i.e. "this image is low quality" or "this image wasn't approved to be publicized yet" etc. - the image may be removed as per the request. These images have previously been restored because they do not breach our guidelines, yes. However, as you say, as a collaborative site, anyone can submit a report to remove an image if they personally feel it doesn't meet the guidelines, or for publicity reasons. Using the above example, image quality can be subjective, and as another example, sometimes low quality images can be replaced with higher quality images. I must mention that IMDb has not swayed from its guidelines and/or policies in this scenario, and as you've alluded to, anyone can contribute to IMDb, and therefore request deletions to data as well as contribute it. Going forward, we would encourage you to report any further issues with images being removed should they arise, and we will happily review any such case. Cheers!

28 Messages

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406 Points

I am the Producer, so I should be able to "approve an image to be publicized." They are not of "low quality," or any other criteria in your guidelines. We've been over this and over this. How many times will IMDb delete/restore the same image??? Please Ozzy, don't keep repeating the same thing. No one wants this to continue, I'm sure. Can I post the images or NOT???