9 Messages
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170 Points
Problem Adding Credit
Hi! I am having this same issue of a contribution being declined with "does not meet contribution guidelines" as the reason. I am trying to add my first contribution and I keep getting declined with the reason: Does not meet contribution guidelines. Could someone please help me understand what I am doing wrong? I've uploaded multiple pay stubs. Thank you. Contribution #240723-182140-804000 or Potentially #240724-201250-127000, I tried multiple times and it also will not let me select episodes, I am trying to select Season 2, episodes 1 through 10. Thank you.
Michelle
Employee
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17.2K Messages
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310.2K Points
2 months ago
Hi @contributionhelp455 -
I reviewed the submission and can confirm that it was declined because you submitted your credit to the main series page as opposed to the individual episodes you worked on. You will need to submit your credits to the specific episodes, if you worked on episodes for a particular season or the entire series, you can submit your credits in bulk.
For detailed instructions on how to submit episode credits I encourage you to review our Help Guide; then once submitted our staff will take another look.
Let us know if you have further questions or encounter issues making the submission!
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