Question about credit deletion

#250715-162919-708000

@margaret_h77zwfjsmkszg- Thank you for posting the submission reference! Further reviewing, our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records. Even if the film is no longer available online, if it was once released we will retain the credit information. Thanks!

I have reviewed your response and I see there is an error in the reply: The credit that is listed in the profile is an error. This information in the IMDb profile is is not factual: There is no credit and there never was a credit associated with the name or individual in the film

@margaret_h77zwfjsmkszg- As mentioned in our previous reply, it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

It appears there is a clear lack of understanding in the statements that I have provided and I suggest another representative is brought onto this discussion to ensure sound values and integrity. I am referring to your policy in regards to maintaining actual and factual records. As such a correction is required and necessitates the next step. My initial question referred to legal procedures in providing a signed notarized affidavit to verify the accuracy of these statements

@margaret_h77zwfjsmkszg- We regret that we have not been able to address your concerns to your satisfaction, or take the actions you have requested regarding information listed on our site. Our customer service department will not be able to offer any additional insight or action on these matters. Thank you for your understanding.