Re: incorrect credit I tried to delete from my contribution but will not go away

@HealTheWorld- Hi, You can keep up with our Data Processing Times by going into this page: https://contribute.imdb.com/times?ref_=helpms_ch_ci_processing. Here you will see all the data pending revision and the dates. Will also note that you can contact support through the following link and by filling out all of the information regarding any issue you might have: https://help.imdb.com/contact Cheers!

Hello Maya Thank you for your email. I have gone to the link you sent above and submitted an email request there. Can I just send you the reference number here if that works?

@HealTheWorld- You're welcome! You can post it here so that we take a look.

Hello Maya, Here is the reference number: 250728-163818-473000 It has been almost two hours and it is still "pending" as of this time. Can you please expedite this and find out what is going on?

@HealTheWorld- Thank you! Taking a look, depending on several factors submissions might take more time to be process. Now, as it stil pending processing, we cannot provide support until an outcome has been reached during processing. You can keep a look at the link posted above regarding the Data Processing Times. If your credit contribution happens to be declined after processing, you can let us know.

@Maya This shouldn't take so long to process. As the co-creator of the production, I know if a credit is correct or incorrect; if a credit is incorrect, and I correct it on IMDB by deleting it like I have done, I expect it to be done immediately. BTW, this is not the first time I have deleted this credit. I removed it on Thursday July 24th (reference number: 250724-164544-301000 ) and put in the correct credit instead; and that was approved (it only took all of 10 minutes then), so by rights, the incorrect credit should NOT have reappeared. I had not logged into IMDB since July 24th so I do not know how this even happened. I am pretty sure it is a software glitch on your end given the circumstances. Is there no way you can remove it at once?

@Maya Surely you can hurry up with the processing can you not? Why is the processing taking so damn long? Will I literally have to wait days before anything (if at all)? Are you a bot, btw?

@Maya I have a feeling you are a bot. Like all bots who run such sites as Google and Amazon. You can't even expedite something simple like this which even Wikipedia (for being not trustworthy in its information) can expedite faster than you. I won't trust you again. NOTE TO ALL FELLOW USERS OUT THERE: Beware of whoever is running IMDB, they might well be bots, they talk like bots, they help customers like bots, they can't even expedite what would normally be simple requests (again like bots).

@HealTheWorld- This has been approved and the changes will be live on the site shortly. Just to clarify, we are not bots. As mentioned above, depending on several factors submissions might take longer to be processed which is why we recommend to keep an eye on the Data Processing's page to follow all the backlogged and/or current data that is being process.