3 Messages

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96 Points

Saturday, November 22nd, 2025

Solved

Reason: Does not meet contribution guidelines

Hi,
I have a few questions concerning the contribution guidelines, specifically regarding suggestions for a new primary title image for a TV episode. Recently, I have had eight contributions declined for not meeting specific contribution guidelines. I have no idea what prevents my contributions from being in accordance with submission guidelines, because what I have been attempting to do for the past week is to replace low resolution primary title images with photos of a higher quality. I have read that images of a lower quality are generally discouraged from being uploaded, so I find this whole thing a tad bit confusing. Which part of the contribution guidelines are my submissions not meeting?
Much appreciated
Oldest First
Selected Oldest First

Employee

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3.6K Messages

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36.3K Points

22 days ago

Hello julius321julius

Can you post the 18-digits submission reference number for the contributions? to take a look for you.

You can find the submission number in your Contribution History page,

3 Messages

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96 Points

Here's one of them -- 

#251120-175822-897002Let me know if you need the rest of the submission reference numbers
Thank you for your time

(edited)

Employee

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3.6K Messages

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36.3K Points

I was able to submit the poster change for you! The changes will be live shortly in the site.

3 Messages

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96 Points

Thank you so much for doing so! I do, however, have some subsequent questions:1. Should I contact the community each time my submission is declined?2. Do you have any additional advice on how to submit primary title image suggestions to avoid them being declined?3. What specific contribution guidelines are not being followed when submitting these suggestions of this type?

2K Messages

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57.5K Points

22 days ago

Hi julius321julius,

💡 Poster images are not in use on episodic level, so any relative Still can be set as a primary image for an episode title page.

💡 An active primary image can be reported for deletion, but it will not be deleted -- such submissions are rejected automatically for some reason.

In light of all the above, here is a step-by-step instruction on how to replace a primary image:

1️⃣ Submit an image which is better than an existing one, and wait for its approval and going online;

2️⃣ Open the submitted image in the photos gallery, then click to edit tags and check the box "Suggest as primary image" and click "Submit";

3️⃣ Be patient for your image to be approved, and then to be placed as primary image on the title page (this can take from some minutes up to some days);

4️⃣ Report the old primary image, and in the reason field input the mediaindex link to the new primary image for comparison.

Employee

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3.6K Messages

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36.3K Points

This was a processing error in our site, you can keep submitting the same as you have done before. Always make sure to submit the user comment with a clear explanation for the change. This is the Help articles for Submitting Posters:

https://help.imdb.com/article/contribution/images-videos/how-do-i-update-my-poster/GA8N34CWGUMJJM98?ref_=helpsrall#