T

5 Messages

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120 Points

Monday, December 9th, 2024 10:27 PM

Solved

Recipients not added to contribution

Hello,

Update 241205-051252-557000 is not showing all of the recipients. I the contribution appeared to pass all of the checks, but they are not showing. Not sure how to fix that.

Thank you.

Employee

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1.9K Messages

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20.7K Points

1 month ago

Hi tpacheco- 

Thank you for providing the submission reference number! Further reviewing and the official event's page, the reason why the recipients are not appearing for this award is because they were declined, as they do not appear on the official listing for this award. 

As per our guidelines, we only list recipients specifically mentioned on the awarding body's official listing. If a name, title or company wasn't listed we'll be unable to approve this.

Further information can be found here Awards Help Guide

Cheers!

5 Messages

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120 Points

@Maya​ thank you for the information. All of the declined recipients are responsible for the music that the film was awarded for. I honestly didn’t expect the festival to pick through all of their selected movie credits. They cannot be listed?

Employee

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1.9K Messages

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20.7K Points

@tpacheco​ Your welcome! 

As mention, since these recipients are not listed on the official award, we'll be unable to list them. 

5 Messages

 • 

120 Points

Ok thank you