158 Messages
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4.2K Points
Rejected as customized images - but they're not
This has been happening a bit over the last week or two. I'll get an imaged rejected for being a customised image - but thy are straight forward still frames. They haven't been altered at all. Can someone look into these please?
#240807-192132-296502
#240807-192343-488102
#240807-193859-106302
Thanks.
Accepted Solution
Ozzy
Employee
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2.4K Messages
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24.1K Points
11 months ago
Hi @Karen,
Thank you for reporting these examples. The images were incorrectly declined due to a processing error. I have now approved the images and their respective tags, and will be flagging the error for review. I would encourage you to re-submit any other related examples that were declined.
Cheers!
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