removing a poster

A poster was added today and it appears to have a glitch, the correct ones were loaded up behind the damaged one. I reached out to IMDB several times. I thought it would be easier to delete and replace the correct one but it is not. The real one is uploaded now but it is not allowing me to replace the new one and delete the damaged one. thank you in advance for your help if anyone can remove it please

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Maya

Employee

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4.3K Messages

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46K Points

3 months ago

Hi cdburner- In order for our staff to further help, can you provide us with the link of the image that is the damaged one? And also provide us with the link of the image that should be the primary poster? Cheers!

10

C

cdburner

14 Messages

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236 Points

this is link of damages files the text is corrupted i need this removed please, the bottom text is damaged https://pro.imdb.com/title/tt35719224/#rmConst=rm1291879426 this is the link that the file is ok to use https://pro.imdb.com/title/tt35719224/#rmConst=rm2734720002

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3 months ago

0

C

cdburner

14 Messages

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236 Points

and thank you :)

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3 months ago

Maya

Employee

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4.3K Messages

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46K Points

@cdburner- Perfect, thank you! The damaged image has been removed and the second one has been set as the primary poster. The changes will be live on the site shortly.

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3 months ago

C

cdburner

14 Messages

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236 Points

you are fantastic i really appreciate you very much for doing this thank you again

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3 months ago

Maya

Employee

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4.3K Messages

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46K Points

@cdburner- You're welcome!

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3 months ago

C

cdburner

14 Messages

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236 Points

is there a chance since i have you here you can delete the duplicate one as well? just asking its the same exact one and i dont need 2 up

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3 months ago

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Maya

Employee

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4.3K Messages

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46K Points

@cdburner- I can take a look, can you post the link as well please?

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3 months ago

C

cdburner

14 Messages

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236 Points

https://pro.imdb.com/title/tt35719224/#rmConst=rm3036709890 thank you

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3 months ago

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Maya

Employee

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4.3K Messages

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46K Points

@cdburner- Image has been removed.

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3 months ago

C

cdburner

14 Messages

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236 Points

thank you. I appreciate you. Thank you again :) Big Hugs to you

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3 months ago

cdburner

removing a poster

Maya

cdburner

cdburner

Maya

cdburner

Maya

cdburner

Maya

cdburner

Maya

cdburner

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