Removing me from a film I never participated

@Fran​ 

Hello.

I don't have access to the film and not sure it's real film.

Number submission 251231-153821-944000

Thank you.

You can submit the correction anytime with proper evidence.

@Fran​ 

But there is no information about this film anywhere. How am I supposed to prove that this film does not exist?

@Zioniuz- Hi,

Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records.

@Maya​ Hello.

I’m concerned that this violates other policy. 

Under Article 17 of the GDPR (Right to Erasure), I have the right to request the removal of my personal data when it is inaccurate or does not reflect reality.

My name is currently listed on a film project in which I did not participate.This information is incorrect and does not correspond to the facts.

How does this align with your standards of accuracy and trustworthy?

Please try to find any information about this film. It does not exist.What sources did you rely on when adding it to your database?I hope for your understanding and for this matter to be resolved without the need for further questions. Thank you!

@Zioniuz- As mentioned in our previous reply, it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

@Maya​ "of correct/factua" But it's not correct information. Let’s find a way to resolve this situation. What do I need to do?

@Zioniuz- We regret that we have not been able to address your concerns to your satisfaction, or take the actions you have requested regarding information listed on our site.Our customer service department will not be able to offer any additional insight or action on these matters.

Thank you for your understanding.