5 Messages

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112 Points

Monday, July 14th, 2025

Solved

Scorecard Studio Access Lost

Hello, My access to the IMDb Scorecard is no longer working. I work for a distributor Uncork'd Entertainment and require access again as soon as possible please.

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Employee

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111 Messages

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1.2K Points

19 days ago

Hi darcyweirfilms, We're investigating the issue and will update you shortly. Thanks, Mark

Employee

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111 Messages

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1.2K Points

Ok, looks like access got suspended due to inactivity. We've reenabled it. Should all be working for you now. Thanks, Mark

5 Messages

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112 Points

Thank you Mark!

5 Messages

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112 Points

Hi Mark, Looks like I can't upload trailers from Scorecard now. Is this an ongoing upgrade issue? Best regards, Darcy

Employee

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4.2K Messages

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45.4K Points

@darcyweirfilms- Hi, Yes, for now, you can post the title link and Youtube like of the trailer her and we can take a look for you. Cheers!

Employee

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111 Messages

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1.2K Points

Hi @darcyweirfilms, As you no doubt noticed, scorecard has been updated since you last used it. You should see a "video (trailer)" link below each title in your Scorecard list. Clicking that should take you to the video upload page. Maya can help get your video uploaded manually for expedience, but do let us know if you are not seeing that link in Scorecard, so we can investigate further; as it should be there. Thanks, Mark

(edited)

5 Messages

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112 Points

Hi Mark, I have the upload trailer button and it used to work for my account. Alas, now I get this msg when I click on it: "The requested URL was not found on our server. Go to the homepage » 404 ERROR I am Jack's missing page. The Narrator, Fight Club (1999)"

Employee

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111 Messages

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1.2K Points

Ok, that shouldn't be happening. I'll ask the team to investigate. In the meantime, if you can provide a link to the trailer either on YouTube or via a file-sharing service, and a link to your title's page on IMDb, I'll make sure it gets added. Thanks, Mark

Employee

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111 Messages

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1.2K Points

Hi darcyweirfilms, can you confirm the title ID for the page you were trying to upload a trailer for? You can find it in the URL for the title page (example: tt1234567). Do you see the title in your Scorecard title list? Thanks, Mark

5 Messages

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112 Points

Hi Mark, Yes the title page is tt37572339 - Still no ability to upload a trailer Thanks, Darcy

Employee

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111 Messages

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1.2K Points

Thanks Darcy! I see what the issue is. That title has Occult Journeys as the Distributor and Production company, so it will not appear in your Scorecard access for Uncork'd Entertainment. There are two potential solutions: 1. Add a Distributor credit for Uncork'd Entertainment to that title, it will then appear in your existing Scorecard list. 2. If Occult Journeys is another production company or distributor that you work for or own, then you could apply to have your Scorecard access increased to include titles for that company as well. Option 1 you can do yourself by following this link to add a Production credit: https://contribute.imdb.com/updates/edit?update=tt37572339:production_companies&ref_=ttco_cmpy_cdt_edt or this link for a distribution credit: https://contribute.imdb.com/updates/edit?update=tt37572339:distributors&ref_=ttco_cmpy_cdt_edt For Option 2, you can request access via the email form available here: https://help.imdb.com/contact?deepLink=imdb_scorecard&disableLoginPopup=true Option 1 should result in the title appearing in your Scorecard list within 24-48 hours. Option 2 can take up-to 7 days as our team take great care to vet access requests. There is a third option: If you only want to upload the trailer, you can post a link to it here (either on Youtube or a filesharing site) and I can aquire it and upload it on your behalf. This is the quickest option, but you will still not see the title appear in your Scorecard list. Hope that helps, and let me know if you'd like help if getting this trailer live on your behalf. Thanks, Mark