9 Messages

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152 Points

Tuesday, July 22nd, 2025

Solved

Someone submitted a title before me

Hi everyone, I'm the producer of a title, and I spent a long time getting all the info right and submitted for approval. Then I found out someone else submitted the title and got approved before me, and the info on there is not complete and even wrong. In the contribution zone, it says it will get approved around July 20th, but it's the 22nd now, it hasn't changed. In the past, all of my submissions got approved very fast. What should I do? Keep waiting for my submission get approved or just add on info on the page I didn't created? Thank you!

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Employee

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4.2K Messages

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45.2K Points

11 days ago

Hi AngelaLiu- In order for our staff to review, can you post the 18-digit submission reference number for your contribution? Cheers!

9 Messages

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152 Points

Yes! Here it is: #250719-062928-826000 Thank you!

Employee

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4.2K Messages

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45.2K Points

@AngelaLiu- Thank you for posting the submission reference! Further reviewing, I can see that your submission was approved on the 20th however, the same title was submitted and approved first on the 19th and yours was a duplicated merged into the already live one. In this case, you can add, correct/remove information to the already live title: https://www.imdb.com/title/tt37618257/.

9 Messages

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152 Points

Ah, thank you Maya, guess I will have to type in all the info again...

9 Messages

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152 Points

Hi Maya, I've resubmitted all the info to the already approved page(someone else made) and all the new credits for our crew and cast have been denied. Would you please help to solve this problem? My crew and cast have been asking me and I really need these to be up ASAP. Thank you!

9 Messages

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152 Points

#250722-231153-798000

Employee

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@AngelaLiu- Thank you for posting the submission reference number! Futher reviewing, this has been re-submitted on your behalf. The changes are still in-progress and they will be live on the site shortly.

9 Messages

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152 Points

Thank you Maya!

Employee

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4.2K Messages

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45.2K Points

@AngelaLiu- You're welcome!

9 Messages

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152 Points

Hi Maya, Here is the reference number: #250724-192828-488000 Thank you so much for getting most of the credits approved. However, I still noticed that our lead actor and some other supporting actors' credits are not approved and it's been a week. May I ask how much longer will it take to get them approved? They keep asking me. :D Thank you!

Employee

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45.2K Points

@AngelaLiu- We'll review them and I will update once we have the resolution.

(edited)

Employee

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4.2K Messages

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45.2K Points

@AngelaLiu- We have further reviewed the submission and the filmography in it. We can see that all the names are already on the site: https://www.imdb.com/title/tt37618257/fullcredits/?ref_=tt_ov_ql_1 If there are people missing, you can add them through a new submission and remember that once episodes are listed, their credits need to be selected on the episodes they worked on.

9 Messages

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152 Points

Thank you Maya! Our lead Nick Ritacco is not listed. We have over 16 cast, but only a few are listed. I've submitted twice with the right order, but they are not showing. This series is 1 minute per episode, 60 episodes total, it will take forever to list everyone with the eps they are in. Can we do a blanket credit to cover the whole show? It won't have this problem if my submission were approved first. I don't know who made this submission and it's taking too much of my time to fix the mistakes... :( I know it's not imdb's or your fault, but it seems unfair to producers who hold the right info not getting approved fully, but someone holds the wrong info and gets approved. :( And all the photos are still not approved, the poster is low resolution(because the person who uploaded didn't have the original poster). May I ask if the photos are still under review? Thank you for bearing with me.

Employee

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4.2K Messages

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45.2K Points

@AngelaLiu- You're welcome! As per our guidelines, episodic credits need to submitted to the episodes the people worked on and not the parent series. https://help.imdb.com/article/contribution/filmography-credits/how-do-i-add-an-episodic-credit/GRRHUZAQPQV4T2F9?ref_=helpsrall# If you have the submission reference numbers for the images, you cn post them here and we can take a look for you.

9 Messages

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152 Points

Thank you Maya! Most photos are here: #250724-192828-488000 Some are here:#250728-232031-058000 (says approved, but not seeing them) Thanks!

Employee

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4.2K Messages

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45.2K Points

@AngelaLiu- No problem! I was taking a look at these and they are approved and live on the site, however, these were all submitted as external links which appear on the External Sites section of the title pages. In this case, you will see them all under Photographs: https://www.imdb.com/title/tt37618257/externalsites/?ref_=tt_ov_at_dt_ext If you needed to submit these as Images, you can review our Images Help Guide here for further instructions on how to add images to titles: https://help.imdb.com/article/contribution/images-videos/imdb-image-faqs/G64MGN2G43F42PES?ref_=helpart_nav_1#

(edited)