Kristin's profile

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Thursday, August 13th, 2026

Solved

Technical Fault when adding Poster AND "appears in image" names.

Hello.

See video,

this is not a new fault, has been there for weeks or a few months.

When adding a poster, and then adding the names that appears in image,

there are several "glitches" and the uploaded poster and the names dissapear after.

This is not the first title I have experienced this on, 

tested today on title:

https://www.imdb.com/title/tt41538913/

I add the poster here as well, so if this is not a known fault the technical staff can test by adding the poster and the names (Elliott and Adam) themselves in the live environment.

I am on Firefox browser, Windows 11 Home, PC.

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Employee

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9.2K Messages

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96.5K Points

2 months ago

Hi Kristin-

Thank you for reporting this issue. I've forwarded this information to the appropriate team for further investigation (Ref Ticket #V2324813090). We'll reply once we receive further information. Thank you for your patience.

Cheers!

Employee

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9.2K Messages

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96.5K Points

@Kristin- Hi, 

Apologies for the delayed response and for any inconvenience this may have caused.! We can confirm that this issue is now resolved.

(edited)

376 Messages

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7.9K Points

2 months ago

Also, sorry about the HUGE picture/Video here on sprinklr, but I can't seem to be able to "drag them" to smaller versions from the edges here in sprinkler like I used to, don't know why they end up sooooo big :-(

If anyone has tips on this also let me know :-)