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makilahy
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4 Messages

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100 Points

Sunday, May 11th, 2025

In Progress

There was a problem collecting your vote.

No matter which browser I use or how long I wait after experiencing the initial problem to try again, whenever I try to vote on a review, I get the error "There was a problem collecting your vote." What's up with that? All ad blockers and Javascript restrictions are disabled, too. No VPN either.

Problem

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Updated 

2 months ago

 • Edited

35

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Breumaster

10K Messages

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177.5K Points

3 months ago

I also got VPN and some blockers. In my case they don't affect the page. Just some blockers have to unlock some scripts. Because when you block all scripts, the unnecessary are blocked, but the functional, too. I read in your case all blockers are off, so that won't interfere. Did you restart your computer? Is the browser updated. I had disfuntional sites in earlier time, but realized that the problems had gone with an update. Are you on computer, or handy, or tablet? Which operating system? If you give some more details, maybe someone can help you. I'm just a user, not working for IMDb. So I'm out, but I was helped before and I know they may need some more detailed information to help you. :D

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makilahy

4 Messages

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100 Points

I'm using Chrome, which is up-to-date. My OS is Windows 11, which is also up-to-date. I've had this problem for a while, so I've restarted my PC since I first noticed it. I'm beginning to wonder if it's something wrong with my account.

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3 months ago

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Maya

Employee

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4.3K Messages

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46K Points

@makilahy- Hi, Ciricling here just to confirm, are you still having this issue? Can you also tell us if you have tried using other browsers or if you have tried through the IMDb App? Cheers!

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3 months ago

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makilahy

4 Messages

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100 Points

Yes, I'm still having the issue. I have used Chrome, Edge, Firefox, and Brave, but not the IMDB app since I rarely use my cell phone for anything.

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3 months ago

makilahy

4 Messages

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100 Points

Update: The app works. Web browsers don't.

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3 months ago

Maya

Employee

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4.3K Messages

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46K Points

@makilahy- Thank you for providing all of this. I've forwarded this information to the appropriate team for further investigation (Ref Ticket #V1775474758). We'll reply once we receive further information.

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3 months ago

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Maya

Employee

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4.3K Messages

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46K Points

@makilahy- Ciricling back here again, can you post the links of some of this reviews you were trying to vote? The respective team will ask to have some examples to further investigate. Cheers!

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2 months ago

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