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Tuesday, April 29th, 2025

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Trailer not showing on IMDB page, despite being approved?

I cant see the trailer anywhere on the IMDB page for our movie, yet we added it and the contribution was approved by IMDB. Any help would really be appreciated? FYI - the trailer was an official trailer on the official youtube page of the Exec producers. If this does not work for any reason, can you upload the official trailer to the IMDB page somehow? Thanks Stephen

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3 months ago

Hi stephenstaley- If you added the trailer and was approved, you can check on the 'External Sites' section on the title page. Please note, however, that when you submit them as external links, the trailer will not display on the title's main page. For this, a Scorecard access is needed, however, at this time we are not accepting new access requests to Title Scorecard. This is because we are currently in the process of updating the underlying technology. We cannot provide an estimated time frame for the completion of this work at this time. But you are welcome to check back on our IMDb Title Scorecard Help page where we will post updates: https://help.imdb.com/article/contribution/industry-professional/imdb-title-scorecard/GR6ELNEMQZADBQ2B# In the meantime, can you provide us with the IMDb title link and the youtube link for this official trailer? Cheers!

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Thankyou for response. So i have produced 2 products recently. A movie and documentary. The Exec Producers are ITN in USA. Both trailers can be found for these products on there official youtube page. I will include all info below, if you could fix please? The Haunting at Jack the Ripper's House IMDB: https://www.imdb.com/title/tt34501500/ Official Trailer Link: https://youtu.be/zhnx_z15sr8?si=psyKRvXuJxXN8Mh4 and Only a Few Fans https://www.imdb.com/title/tt33298610/ Official Trailer Link: https://youtu.be/_w66ip_VRSI?si=VoMmdPQC5HAi5fWW

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@stephenstaley- Perfect, thank you! We're taking a look and will follow-up here shortly. Cheers!

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@stephenstaley- The trailers have been uploaded.

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Thats wonderful, thankyou! Just out of interest, when it comes to uploading official poster / dvd cover for the products, do i contact you here also? Thanks

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@stephenstaley- Your welcome! For these, you can submit them through the online update forms on the title pages, specifically on the '+Add photo' either on the main page or the Gallery section of the titles. For posters, I encourage you to review our following Help Guide which has more detailed information and instructions: https://help.imdb.com/article/contribution/images-videos/how-do-i-update-my-poster/GA8N34CWGUMJJM98?ref_=helpart_nav_5#addingPoster And as per information for images in general, you can take a look at our FAQs Help Guide: https://help.imdb.com/article/contribution/images-videos/imdb-image-faqs/G64MGN2G43F42PES?ref_=helpart_nav_1# Cheers!

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This is useful, thanks. I have one last question regarding the videos please, i seen to be tagged in videos i have not uploaded on my IMDB Pro screen and dont know how i "Unremove" myself from them. How do you do this please?

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@stephenstaley- Your welcome! Can you post the link of these videos here so that we can further help?

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https://pro.imdb.com/name/nm12100494/videos So here is 6 videos - 3 of them i uploaded and 3 of them i have not uploaded and have no clue how to remove them.

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@stephenstaley- Thanks! Your tag has been removed from the other 3 videos and the changes will be live shortly.

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Thankyou :)

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Sorry if i have already asked this but is there an easy simple way to delete videos from my IMDB profile, i still cant see how to do it

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@stephenstaley- No worries! You can find this detailed information on our following Help Guide, specifically on FAQs question #3: https://help.imdb.com/article/imdbpro/manage-your-imdb-page/manage-your-videos/GV43VKU3PPM4Q8Y2?ref_=helpart_nav_4#

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@stephenstaley- We're taking a look and we'll follow up here shortly.

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@stephenstaley- This second trailer has now been added.

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Thankyou :)

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@stephenstaley- You're welcome!