J

83 Messages

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1.3K Points

Monday, April 28th, 2025 10:34 PM

Solved

Tried to delete an image

250426-030428-671802 I tried to delete an image because it was originally a 4:3 image but had been shrunk horizontally such that the image is greatly distorted. I uploaded the image with the correct aspect ratio. I usually don't have a problem deleting images where the aspect ratio has been messed up.

54 Messages

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1.2K Points

1 month ago

I'm afraid I don't have a solution for you regarding deleting of photos. Good luck.

Employee

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3.5K Messages

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37.6K Points

1 month ago

Hi JC46- Can you post the submission reference number for this other image you uploaded with the correct aspect ratio? Cheers!

83 Messages

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1.3K Points

It's at the top of the post: 250426-030428-671802

Employee

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3.5K Messages

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37.6K Points

@JC46- Thanks! However, that it is only the request for the deletion of the image. Have you submitted another one with the correct aspect ratio as you mentioned above?

83 Messages

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1.3K Points

There was one already uploaded with the correct aspect ratio. I mentioned it in the deletion request. I had said, "The aspect ratio is incorrect. A copy of with the correct aspect ratio is already available." Thanks

Employee

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3.5K Messages

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37.6K Points

@JC46- This has now been fixed and the changes will be live shortly. Cheers!

83 Messages

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1.3K Points

Great. Thanks.

Employee

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3.5K Messages

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37.6K Points

@JC46- Your welcome!