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120 Points

Tuesday, December 3rd, 2024 1:22 PM

Solved

Trying to delete images from a film

Images were uploaded in error by another producer before final grade was done and I'd like to delete them and upload the official stills. How can I do this? Flagging a tagging error etc. hasn't worked.

Employee

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2 months ago

Hi @NShepka -

Can you upload the official stills and then post the 18-digit submission reference number here?  Our staff can then take a look at removing the prior images.

Employee

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2 months ago

Hi NShepka- 

Can you post the link of the title or if you have the 18-digit submission reference numbers for this request?

Cheers!

6 Messages

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120 Points

Thank you very much both! Here you go; https://www.imdb.com/title/tt26594761/ 

Employee

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Hi @NShepka​ -

Can you also confirm if you re-submitted the correct images?

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Yes I did! And they are all appearing fine, thank you. This is the submission number of the first one; #241204-131752-114702

Employee

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@NShepka​ Hi- 

I can see that all the images you have re-submitted today have been approved and are live on the site already. 

Can you confirm the images that you were trying to remove? You can post the links to the specific images.

(edited)

Employee

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@NShepka​ Perfect! Thank you! The changes have been made and the updates will be on the site shortly. 

Cheers! 

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120 Points

Great thank you very much for that Maya!

Employee

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@NShepka​ Your welcome!