cass76's profile

8 Messages

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182 Points

Tuesday, June 10th, 2025

Closed

Trying to remove incorrect credits, IMDb keeps adding them back on

For some reason, there are a LOT of credits on my page that don't belong to me. I've been trying for the last few months to remove them. They'll disappear for a day or two and then come right back. From what I can tell, these are non-union credits. I'm SAG. I realllly don't want to get in trouble with my union just because IMDb is useless at fixing this issue.

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Champion

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7.8K Messages

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279.6K Points

2 months ago

Casey: Please post the 18-digit submission numbers for the data submissions where you requested to remove those credits. That will help the IMDb staff track down the problem.

8 Messages

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182 Points

#250306-073609-786000 #250303-185608-799000

Employee

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4.3K Messages

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46K Points

2 months ago

Hi cass76- Our aim is to be the most complete and reliable source of movie, TV, and entertainment information on the web. In order to continue offering our users an accurate and trustworthy service, it is our policy not to alter or delete any kind of correct/factual information from our records. Thanks!

8 Messages

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182 Points

Maya - Did you miss the part where I said these are NOT my credits? They should not be on my page at all. Can you please fix it? It’s been incredibly frustrating to have these incorrect credits come back again and again.

(edited)

Employee

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4.3K Messages

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46K Points

@cass76- As mentioned in our previous reply, it is our policy not to alter or delete any kind of correct/factual information or credit from our records.

8 Messages

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182 Points

Maya- as mentioned in MY reply, THESE ARE NOT MY CREDITS. THEY SHOULD NOT BE ON MY PAGE. I don’t know how to make that any clearer. I’ve contacted several of the producers of these projects and they’ve been unable to fix the issue on their end. IMDb will not allow them to change the credits. Can you please actually address this issue?

Employee

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4.3K Messages

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46K Points

@cass76- We have been able to verify the credits are factually accurate, and therefore they cannot be removed as per our guidelines and policies. We regret that we have not been able to address your concerns to your satisfaction, or take the actions you have requested regarding information listed on our site. Our customer service department will not be able to offer any additional insight or action on these matters. Thank you for your understanding.