mark_w_h9oezt9satnxv's profile

107 Messages

 • 

3.9K Points

Tuesday, September 30th, 2025

No Status

Unable to add reviews on browser.

For some reason today, after adding one review, my next try for another title failed to open the option of adding another. I have installed the app but do not want to continue utilizing it because I have too many apps and would prefer to use the browser anyway for my convenience. Is this a temporary glitch, or are reviews only able to be added through the app going forward? I usually have more than one IMDb page open which I cannot do on the app and go back and forth while conducting research. Hoping this issue can be fixed soon.

Oldest First
Selected Oldest First

Accepted Solution

Employee

 • 

18.1K Messages

 • 

320K Points

2 days ago

Hi mark_w_h9oezt9satnxv - User Reviews can still be submitted on the web. We haven't received reports from other contributors, so if you encountered an issue it may have been a temporary glitch. I encourage you to review the troubleshooting steps on our help article: https://help.imdb.com/article/imdb/common-issues/why-is-imdb-displaying-differently-on-my-browser/GF2ZAR69V859XLHF?ref_=helpsrall# Please then try submitting the user review again, and let us know if the issue persists?

(edited)

107 Messages

 • 

3.9K Points

I tried everything that page suggested, deleting cache from the two browsers I use, Google Chrome and smart page, and even tried it on Firefox, but same difference. This morning, I did a complete clean, and it goes to a page that gives me this message: "We are unable to load this content at this time. Please refresh the page or try again later." Obviously I have to delete the app before trying all of these things, otherwise any page I try to open on IMDb takes me directly there. It's difficult to sort certain information I utilize and to be able to copy my review contributions outside of new ones so I'm hoping that this issue fixes itself or others report it so the issue can be dealt with internally. Thanks again for quick response.

Employee

 • 

18.1K Messages

 • 

320K Points

Hi mark_w_h9oezt9satnxv - Thanks for confirming the steps you attempted to help resolve the issue. We still have not seen reports from other site users, so this may be an isolated issue, possibly somehow with your system settings. In the meantime, I will still pass this report along to our tech team. Can you confirm your device details and confirm what specific IMDb page(s) you attempted to submit your review from and encountered the error?

107 Messages

 • 

3.9K Points

Not really tech savvy in identifying detailed device information, but I'm using an Android. I tried using my IMDb login rather than go through Gmail and the same thing happened. I'll just keep using the app and hope that this resolves itself, even though I have to uninstall the app to do that. Everything was fine but changed quite suddenly, able to write one review on the browser without issue yesterday, and then the problem started. I have written approximately 10 reviews since then so it is a consistent problem, not isolated to just one particular title.

(edited)

107 Messages

 • 

3.9K Points

The problem resolved itself this afternoon, giving me the ability to continue to write reviews on the browser. I believe that it was just a temporary glitch, maybe caused by something in my phone, and hopefully is an isolated incident. I don't use the app because I don't need the bells and whistles and everything else that prevents me from getting to the page I need to right at that moment, especially to access old reviews of mine to copy on a personal page I am creating to archive them. So hopefully if anybody else has this issue, they'll have the same amount of downtime, not much more, hopefully less. I'll only post about this problem in the future if it goes on for close to a week without change.